Open To Work
Cassandra Jones
Mesa,AZ
Summary
Versatile HR professional skilled in employee engagement, benefits administration, and compliance. Proven track record of developing comprehensive HR programs, resolving employee relations issues, and utilizing data analytics to inform strategic decisions. Committed to enhancing organizational effectiveness and workplace culture.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resources Business Partner
United Aviate Academy
Goodyear, Arizona
09.2025 - Current
- Developed, implemented and monitored HR programs such as recruitment, onboarding, training, compensation and benefits.
- Collaborated with leadership to align HR strategies with organizational goals.
- Coached managers on best practices for effective management of their teams.
- Facilitated conflict resolution between employees and management teams, fostering a more collaborative work environment.
- Participated in investigations into complaints of workplace harassment or discrimination.
- Implemented employee recognition programs that reward achievement or excellence in performance.
- Aligned HR policies with federal and local regulations.
- Reported on workplace health and safety compliance to superiors.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
Human Resources Generalist
United Aviate Academy
Mesa, AZ
01.2024 - Current
- Administered benefits programs, resolving employee inquiries to ensure understanding of coverage.
- Coordinated employee engagement initiatives to enhance workplace culture.
- Collaborated with management to address employee relations issues effectively.
- Conducted employee onboarding processes, orientations, and exit interviews.
- Assisted in the development, implementation, and configuration of Workday
- Established and maintained trusted relationships around organization to optimize business and employee experience.
- Facilitated staff events, including team-building activities and holiday parties, enhancing workplace relationships.
- Conducted monthly meetings with all departments to communicate benefit changes and HR updates.
- Aided in the merger process to United Airlines' Fidelity 401k plan, ensuring a smooth transfer of employee benefits.
Benefits Specialist
Vensure Employer Solutions
Mesa, AZ
01.2023 - 01.2024
- Implemented and verified benefit elections, ensuring smooth Open Enrollment for clients
- Coordinated with benefit teams to manage cases and projects efficiently
- Conducted quality checks in employee portal, confirming accurate plan setup across systems
- Resolved discrepancies in partnered carriers' (Aetna, Guardian, Allstate, etc.) reports
- Attend multiple trainings covering operating systems, critical thinking, effective communication, ethics, active listening, problem solving, and business writing
Human Resources Specialist
Daicel Safety Systems of America
Mesa, AZ
01.2022 - 01.2023
- Posted open roles on job boards and engaged candidates by streamlining time-to-hire process, improving recruitment efficiency
- Coached and mentored all levels of management on company recruiting, hiring policies and best practices
- Supported compensation, performance management, employee relations, talent management, training, and development initiatives to enhance organizational effectiveness
- Ensured job descriptions were in compliance with all local, state, and federal regulations
- Compiled and analyzed HR data analytics to identify trends in attrition, employee exit interviews, and DE&I alignment with hiring practices, informing strategic HR decisions
- Supported diversity initiatives by facilitating the adoption of EEO policies and demographic tracking.
- Led the process development effort to centralize sourcing information and improve efficiency for the company
- Built, maintained, and managed relationships with internal and external stakeholders
- Managed employee documentation by maintaining physical and digital files to prevent discrepancies.
PSM Champion, EH&S
Daicel Safety Systems of America
Mesa, AZ
01.2019 - 01.2022
- Led Emergency Response Team, coaching and training members to effectively handle medical emergencies and hazardous chemical incidents, ensuring prompt and efficient responses
- Facilitated training sessions on compressed gas, forklifts, ladder safety, emergency planning, hot work, LO/TO, and 14 PSM elements, promoting safety compliance and awareness
- Collaborated with various departments during PHAS, PSSRs, mishap reporting and incident investigations to ensure company guideline compliance
- Conducted audits on equipment, procedures, and contractors, identifying compliance gaps and supporting enhanced operational safety
Safety Training Captain
Daicel Safety Systems of America
Mesa, AZ
01.2014 - 01.2019
- Coached, mentored, and trained operators on commercial injection molding machines, radiation leak detection systems, final electrical testing, powder loaders, Robo laser welding, and bridge wire to enhance operational proficiency.
- Supplied operators with resources for daily duties, ensured PPE accessibility, and facilitated retraining to maintain safety and operational readiness.
- Ensure operators have a clear understanding of company procedures, Standard Operating Procedures (SOP), and BATFE regulations
- Measure and test operators to qualify for machine operations
- Engaged in Emergency Response Team and Human Resources Wellness Committee to enhance workplace safety and employee wellbeing.
- Facilitated communication of customer concerns to employees, partnered with engineering for resolutions to quality defects, and performed thorough product inspections prior to shipment to ensure compliance with quality standards.
Education
Bachelor of Arts - Business Management
Mesa Community College
Mesa, AZSkills
- Employee relations
- Recruitment strategies
- Talent development
- Leadership training
- Performance management
- Talent acquisition
- Onboarding process
- Engagement initiatives
- Benefits management
- Workplace safety
- Performance evaluation
- CPR
- Coaching skills
- Employee development
- Strategic development
- Public Speaking
- Effective coaching
- Internal messaging
- Workplace relations
- Policy formulation
- Data analysis
- HRIS administration
Certification
- AED CPR
- First Aid
- HAZWOPER Level III
- OSHA 511
Accomplishments
• Open Enrollment Success, Streamlined open enrollment process for 300 employees, achieving 100% on-time completion.
• Attrition Rate Reduction, Reduced employee attrition rate by 15% within one year through effective HR initiatives.
• Wellness Plan Implementation, Implemented wellness plan increasing employee participation by 30%, improving overall staff wellbeing.
• Benefits Plan Efficiency, Restructured benefits to ensure affordability for employees resulting in a 30% increase in enrollments for 2025. Saved a combined total of $300,000 in insurance costs alone between employee premium costs and company contribution costs.
• Attrition Rate Reduction, Reduced employee attrition rate by 15% within one year through effective HR initiatives.
• Wellness Plan Implementation, Implemented wellness plan increasing employee participation by 30%, improving overall staff wellbeing.
• Benefits Plan Efficiency, Restructured benefits to ensure affordability for employees resulting in a 30% increase in enrollments for 2025. Saved a combined total of $300,000 in insurance costs alone between employee premium costs and company contribution costs.
Projects
- Migration to Fidelity, United Aviate Academy, Goodyear, AZ, 85338, 2025, Migrated from small-platform 401(k) carrier to join parent company, United Airlines' Fidelity plan. Worked with United, UGE, Fidelity, and Workday to test and implement file feeds inbound & outbound to ensure a seamless enrollment process for employees. Significantly boosted employee 401(k) enrollments due to easier process, improved vesting, and increased participant management.
- Workday Integration, United Aviate Academy, Goodyear, AZ, 85338, 2024 - 2025, Assisted in the configuring of HRIS data to ensure a successful migration to Workday. Configured rules and setup for benefits in Workday and successfully went live by the deadline of January 1, 2025.
- Market Benefits, United Aviate Academy, Goodyear, AZ, 85338, 2024 - 2025, Construct a new benefits' strategy that is affordable for employees and equitable for the business. Reduced employee premiums, resulting in a 15% boost in NPS score. Saved the business over $300,000 in medical insurance costs alone in 2025.
Hobbies and Interests
- Human Resources has proven to be the perfect fit for me as I deeply value people and am committed to fostering an environment of professional and personal growth, fairness, opportunity, integrity, and respect in the workplace.
- Comprehending, implementing, and training employees on the secure and efficient utilization of AI in the workplace.
- Leadership development through informing and coaching managers and supervisors to demonstrate empathy in the workplace, engage in active listening, and practice effective communication.
Languages
English, Proficient
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$84000/yr - $200000/yrTimeline
Human Resources Business Partner
United Aviate Academy
09.2025 - Current
Human Resources Generalist
United Aviate Academy
01.2024 - Current
Benefits Specialist
Vensure Employer Solutions
01.2023 - 01.2024
Human Resources Specialist
Daicel Safety Systems of America
01.2022 - 01.2023
PSM Champion, EH&S
Daicel Safety Systems of America
01.2019 - 01.2022
Safety Training Captain
Daicel Safety Systems of America
01.2014 - 01.2019
Bachelor of Arts - Business Management
Mesa Community College