Cassandra Jones
San Antonio
Summary
Compassionate Caregiver experienced in addressing physical and emotional needs while providing supportive companionship. Managed medication administration and coordinated appointments to enhance clients' quality of life. Knowledgeable Lead Water Technician with expertise in water treatment processes and team leadership, improving operational efficiency and ensuring regulatory compliance.
Overview
3
3
years of professional experience
Work History
Caregiver
Colonial homes
San Antonio
02.2025 - Current
- Assisted residents with daily living activities and personal hygiene.
- Provided companionship and emotional support to enhance resident well-being.
- Administered medications according to prescribed schedules and guidelines.
- Collaborated with healthcare professionals to ensure effective care plans.
- Monitored vital signs and reported changes to nursing staff promptly.
- Engaged residents in social activities to promote interaction and enjoyment.
- Documented care provided in resident records accurately and timely.
- Provided assistance with bathing, dressing, and personal care to ensure resident comfort and hygiene.
- Improved patient outlook and daily living through compassionate care.
Crew Chief
Service Master Restoration
San Antonio
04.2025 - 06.2026
- Supervised daily restoration operations for residential and commercial properties.
- Coordinated tasks among team members to ensure efficient workflow.
- Trained new crew members on safety protocols and equipment usage.
- Monitored water quality and compliance with safety regulations and standards.
- Operated and maintained water testing equipment and tools effectively.
- Conducted routine inspections of water systems and reported necessary repairs.
- Assisted in troubleshooting issues related to water supply and distribution systems.
- Documented findings from tests and inspections for regulatory reporting purposes.
- Trained new technicians on equipment usage and safety protocols.
- Handled customers' emergency needs to resolve water problems and resulting damages.
- Collected samples from various locations throughout the distribution system for laboratory analysis.
Team Leader
Dryforce restoration
San Antonio
11.2024 - 03.2025
- Managed team schedules and allocated resources effectively to meet project demands.
- Supervised daily operations for restoration projects and ensured compliance with safety protocols.
- Trained new team members on restoration techniques and company policies.
- Collaborated with team members to ensure efficient workflow and communication.
- Assisted customers with product selection and provided detailed product information.
- Processed transactions accurately using point-of-sale systems and handled cash management.
- Maintained inventory levels and organized merchandise displays for optimal visibility.
- Monitored water quality and compliance with safety regulations and standards.
- Operated and maintained water testing equipment and tools effectively.
- Conducted routine inspections of water systems and reported necessary repairs.
- Assisted in troubleshooting issues related to water supply and distribution systems.
- Documented findings from tests and inspections for regulatory reporting purposes.
Water Technician
Servpro
San Antonio
04.2023 - 07.2024
- Monitored water quality and compliance with safety regulations and standards.
- Operated and maintained water testing equipment and tools effectively.
- Conducted routine inspections of water systems and reported necessary repairs.
- Conducted routine inspections to ensure compliance with regulations.
- Developed standard operating procedures for water system operations.
- Collaborated with engineering teams on system upgrades and improvements.
- Assisted in preparing budgets for upcoming projects related to improving the quality of drinking water supplied by the organization.
- Maintained accurate records of all maintenance activities performed on equipment used in delivering safe drinking-water supplies.
- Supervised daily restoration operations for residential and commercial properties.
- Coordinated tasks among team members to ensure efficient workflow.
- Trained new crew members on safety protocols and equipment usage.
- Managed inventory of restoration supplies and equipment for projects.
- Inspected work sites to ensure compliance with safety regulations.
- Communicated with clients to address concerns and provide updates.
Education
Ged
Columbia , ScSkills
- Patient care
- Personal hygiene assistance
- Medication management
- Meal planning
- CPR
- Safety compliance
- Patient documentation
- Documentation management
- Problem solving
- Team leadership
- Communication techniques
- Customer service
Test Information
02/06/25, 01/28/25, 01/29/25, Blood
Final Results Summary
Water technician restoration, Fire restoration & Content packing. Documentation filed. Reconstruction. Caregiving. CPS reward with ADP.Training employee on water, fire, and content. Sales for water restoration, fire and content.
Timeline
Crew Chief
Service Master Restoration
04.2025 - 06.2026
Caregiver
Colonial homes
02.2025 - Current
Team Leader
Dryforce restoration
11.2024 - 03.2025
Water Technician
Servpro
04.2023 - 07.2024
Ged