Cassandra Jules
18 Chisholm St, Everett,MA
Summary
Experienced healthcare support professional with experience in providing support to nursing staff, and delivering high-quality care to patients. Skilled in performing vital sign checks, assisting with daily living activities, and ensuring a clean and safe environment for all patients. Demonstrating ability to improve patient satisfaction through empathetic communication and efficient resolution of concerns.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Assistant
Boston Children's Hospital
Boston, MA
04.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Blood Collector
American Red Cross
Danvers, MA
05.2022 - 06.2024
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Upheld donor confidentiality throughout intake and collection process.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
Certified Phlebotomy Technician
Winchester Hospital
Winchester, MA
06.2022 - 04.2024
- Collected specimens for testing according to established protocols.
- Scheduled appointments and managed patient flow to minimize wait times.
- Conducted quality control checks to ensure the accuracy of test results.
Therapeutic Mentor
The Home for Little Wanderers, Inc
Somerville, MA
05.2017 - 07.2019
- Assisted youth to understand appropriate behaviors and responses through techniques such as behavior modeling.
- Created appropriate treatment plans for youth to utilize when needed at home or in the community.
- Offered families diverse resources and support for coping responses, skill-building and education on conditions and interventions.
Education
Associate of Arts - Nursing
University of Massachusetts, Boston
Boston, MA05-2029
Certificate - Phlebotomy/EKG
New Career Training Institute
Stamford, CT02.2023
Bachelor of Arts - Criminal Justice
University of Massachusetts - Dartmouth
North Dartmouth, MA05.2017
Study Abroad - General Studies
Chiang Mai University
Chiang Mai, Thailand 08.2015
Skills
- CPR Certified
- Phlebotomy Trained
- Track and process specimen collection
- Microsoft Office
- Delivers exceptional customer service
- Excellent multi-tasker
- Reliable and punctual
Certification
- Certified Phlebotomist, NHA - 2023
- CPR/First Aid/AED Trained, American Red Cross- 2021
Timeline
Clinical Assistant
Boston Children's Hospital
04.2024 - Current
Certified Phlebotomy Technician
Winchester Hospital
06.2022 - 04.2024
Blood Collector
American Red Cross
05.2022 - 06.2024
Therapeutic Mentor
The Home for Little Wanderers, Inc
05.2017 - 07.2019
Associate of Arts - Nursing
University of Massachusetts, Boston
Certificate - Phlebotomy/EKG
New Career Training Institute
Bachelor of Arts - Criminal Justice
University of Massachusetts - Dartmouth
Study Abroad - General Studies
Chiang Mai University
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