Cassandra Kogelschatz
Grand Rapids,MI
Summary
Strategic Senior Human Resources Generalist skilled in employee relations, talent acquisition, and regulatory compliance. Drives employee engagement and conflict resolution while collaborating effectively with leadership and union representatives. Enhances workplace culture and compliance across diverse teams, supporting organizational goals through targeted HR initiatives.
Overview
20
20
years of professional experience
Work History
Senior Human Resources Generalist
PSG/Dover- Blackmer
01.2024 - Current
- Managed employee discipline and accountability across all levels with leadership, including union interactions.
- Addressed grievances and union concerns with leadership, fostering consistency across facility operations.
- Engaged workforce through effective communication, promoting a positive work environment.
- Collaborated with external stakeholders on legal matters and training initiatives.
- Involved all levels in discussions on hot topics, concerns, and progress through daily engagement.
- Contributed to PSG/Dover's international presence by collaborating with diverse teams.
Human Resources Generalist
Hutchinson AVS
01.2023 - 01.2024
- Resolved issues with union representatives, implemented solutions, and drove improvements in employee relations.
- Supported employee relations through collaboration with leadership, addressing discipline, facilitating difficult conversations, and ensuring accountability across all levels, from union to management.
- Conducted training for employees and leaders on harassment prevention, appropriate conduct, ADP usage, and union regulations.
- Investigated accidents and incidents in collaboration with safety teams.
Human Resources Administrator
Wensco Sign Supply
Grand Rapids, Michigan
01.2021 - 01.2023
- Coordinated recruitment processes, including job postings and candidate screenings to attract top talent.
- Executed recruitment efforts across seven locations in six states, successfully attracting diverse talent.
- Developed and implemented employee onboarding programs for new hires.
- Processed new hire paperwork and conducted onboarding orientations.
- Established Human Resources department to provide strategic support for organizational growth.
- Implemented ADP for timekeeping, payroll, and onboarding, streamlining HR processes and improving efficiency.
- Implemented a new vacation/personal policy based on PMLA laws.
- Ensured compliance with labor laws and company policies in HR practices.
- Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
Human Resources Business Partner
Roskam Baking Company
01.2006 - 01.2021
- Led HR generalist and coordinator teams to improve operational effectiveness of HR functions.
- Collaborated with leadership to foster a positive employee environment.
- Participated in employee and manager meetings to coach and resolve discipline issues.
- Reviewed and analyzed union contracts to ensure compliance with regulations and protect employee rights.
- Worked with personal coordinators to place people based on seniority, skills and abilities.
- Maintained ongoing communication with union chief to address facility issues and foster collaborative relations.
Employee relations manager
Roskam Baking Company
01.2012 - 01.2020
- Negotiated union agreements and addressed grievances with management and HR director, implementing updated policies and procedures across all facilities to ensure compliance.
- Managed unionized workforce across five facilities, ensuring compliance with labor agreements and fostering collaborative relationships.
- Oversaw 6 facilities in Grand Rapids and Kentwood, managing HR generalist and personnel coordinators to align HR support with operational needs.
- Collaborated with safety teams to manage employee restrictions and injuries, overseeing workers' compensation processes to facilitate return-to-work initiatives.
Education
Some College (No Degree) - Dental assisting license
GRCC
Grand Rapids, MISkills
- Human resources strategy
- Employee relations and engagement
- Union negotiations and relations
- Performance management systems
- Workforce planning strategies
- HR policy and procedure development
- Training and development
- Training and mentoring programs
- Change management practices
- Workplace safety protocols
- HRIS management expertise
- Conflict resolution strategies
- Effective communication skills
- Team collaboration techniques
- Team building initiatives
- Problem-solving methodologies
- Internal communications development
- Recruiting support
Timeline
Senior Human Resources Generalist
PSG/Dover- Blackmer
01.2024 - Current
Human Resources Generalist
Hutchinson AVS
01.2023 - 01.2024
Human Resources Administrator
Wensco Sign Supply
01.2021 - 01.2023
Employee relations manager
Roskam Baking Company
01.2012 - 01.2020
Human Resources Business Partner
Roskam Baking Company
01.2006 - 01.2021
Some College (No Degree) - Dental assisting license
GRCC