Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cassandra Kubinsky

Blue Grass,IA

Summary

Operations Manager with a strong track record in implementing cost-cutting measures and enhancing operational efficiency. Expertise in leveraging advanced technology to boost productivity and meet performance targets. Committed to maintaining high standards in business operations through meticulous attention to detail.

Overview

10
10
years of professional experience

Work History

Manager of Operations

IC_SLU DBA Slumberland
Coralville
12.2017 - Current
  • Directed daily operations, ensuring efficient store functioning at all times.
  • Instructed and developed staff on exceptional customer service techniques.
  • Oversaw comprehensive inventory management and timely restocking measures.
  • Crafted and applied visual merchandising strategies that boosted sales.
  • Led consistent staff meetings to foster open communication channels.
  • Resolved customer complaints swiftly to maintain satisfaction levels.
  • Orchestrated promotional events that enhanced store visibility significantly.
  • Analyzed employee performance metrics, offering actionable feedback for enhancement.
  • Researched sources of supply and services to maintain flexibility, high quality and competitive pricing.
  • Analyzed market trends and competitor data to identify opportunities for cost savings.

Sales Associate

Ashley Furniture Homestore
Davenport
07.2015 - 11.2019
  • Delivered exceptional customer service by assisting with product selection and inquiries.
  • Processed transactions accurately through point-of-sale systems to ensure efficiency.
  • Collaborated with team members to consistently meet daily sales objectives.
  • Resolved customer complaints promptly while maintaining professionalism.
  • Participated in store promotions and merchandising to increase product visibility.
  • Trained new associates on policies and best practices for customer service.
  • Monitored product displays for compliance and cleanliness standards.
  • Greeted customers warmly, fostering a welcoming shopping environment.

Education

Associate of Science - Nursing

Black Hawk College
Moline, IL

Skills

  • Inventory management and visual merchandising
  • Staff training and development
  • Customer service excellence
  • Performance analysis and reporting
  • Supply chain optimization
  • Team leadership and collaboration
  • Operational strategy formulation
  • Process improvement methodologies
  • Effective communication skills

References

References available upon request.

Timeline

Manager of Operations

IC_SLU DBA Slumberland
12.2017 - Current

Sales Associate

Ashley Furniture Homestore
07.2015 - 11.2019

Associate of Science - Nursing

Black Hawk College

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