CASSANDRA L. LO

• Maintain cleanliness and sanitation of classrooms, offices, restrooms, hallways, and common areas in a school setting.

• Operate industrial cleaning equipment including floor buffers and other heavy machinery safely and effectively.

• Perform routine building upkeep and respond to custodial needs throughout the school day.

• Support a safe and healthy learning environment by following district health, safety, and chemical-handling procedures.

• Work collaboratively with custodial teams and demonstrate leadership when supporting coworkers.

• Consistently follow standard operating procedures and school policies.

• Delivered mail and packages accurately and on schedule.

• Provided professional customer service and resolved delivery concerns.

• Organized and sorted mail efficiently to meet daily deadlines.

• Operated postal vehicles and used GPS/navigation systems.

• Maintained compliance with postal regulations and safety standards.

• Processed auto loan documents with high accuracy and attention to detail.

• Scanned, indexed, and entered loan data while meeting 90% performance metrics.

• Identified and resolved documentation errors and discrepancies.

• Maintained accurate records in compliance with internal procedures.

• Coordinated kitchen staff and daily food preparation.

• Prepared meals according to client dietary requirements.

• Assisted with menu planning, recipe development, and vendor communication.

• Maintained a clean, organized, and sanitary kitchen environment.