Heather Crouch
11851 Best Creek Rd,AR
Overview
2024
2024
years of professional experience
Work History
Custodial
Huntsville School District
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Checked in and stocked inventory throughout facility.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Reported damages and hazardous conditions to management for further action.
- Supported event setup and tear-down, contributing to successful school functions.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
- Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
- Reported vandalism or other damage to property to supervisor.
- Streamlined communication with management regarding maintenance needs, leading to quicker resolution times.
- Bolstered security measures, regularly checking doors and windows for proper closure after hours.
- Streamlined facility maintenance by promptly addressing minor repairs.
- Coordinated with maintenance team to address and resolve facility issues promptly.
- Conducted minor repairs to prevent disruptions, fixing leaks and replacing light bulbs.
- Fostered positive relationships with building occupants, enhancing cooperation in maintaining clean environment.
- Ensured hygienic environment by adhering to sanitation protocols in restrooms and kitchen areas.
- Improved facility appearance with meticulous floor waxing and carpet cleaning.
- Reduced instances of pest infestations by overseeing strict waste disposal and storage policy.
- Reduced supply costs through efficient inventory management and judicious use of cleaning supplies.
- Enhanced community comfort by maintaining outdoor areas, including sidewalks and parking lots, free from debris and snow.
Food Service Worker
Huntsville School District
Huntsville, AR
08.2020 - 04.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
Education
Huntsville Schools
Huntsville05.1996
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Attention to detail
- Time management
- Team collaboration
- Floor cleaning and buffing
- Customer service-focused
- Work prioritization
- Custodial machine operation
- Damage reporting
- Facility opening and closing
- Waste disposal
- Work orders
- Room setup and breakdown
- Client communication
Timeline
Food Service Worker
Huntsville School District
08.2020 - 04.2023
Custodial
Huntsville School District
Huntsville Schools