Cassandra Lukas
Wyandotte
Summary
Dynamic and adaptable individual with a solid background in customer service. Known for strong communication and team-building skills, contributing to improved service efficiency and staff performance. Prepared to leverage expertise to elevate customer experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waitress
Joes Hamburgers
Wyandotte
04.2025 - Current
- Maintained cleanliness of tables, dining area, and service stations throughout shifts.
- Took customer orders accurately and entered them into the point-of-sale system.
- Provided friendly and efficient service to customers at a busy hamburger restaurant.
- Assisted in training new staff on customer service practices and restaurant policies.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
High School Diploma -
Roosevelt High School
Wyandotte05-2025
Skills
- Customer service
- Team building
- Employee training
- Communication skills
- Time management
- Sales techniques
Certification
OSHA 10-hour General Industry Safety and Health 2024
Timeline
Waitress
Joes Hamburgers
04.2025 - Current
High School Diploma -
Roosevelt High School