Cassandra Magee

Streamlined claims medical claims to ensure accurate pricing, meeting daily productivity goals.

• Processed medical claims to ensure accurate pricing, meeting daily productivity goals.
• Promoted to Subject Matter Expert to help colleagues interpret complex provider contracts and review medical claims accurately.
• Collaborated with other departments for assistance with provider contracts and system-processing updates to maintain accurate and current pricing details for claims.

• Handled inbound calls to resolve medical claim issues for patients, providers, and insurance payers.
• Made outbound calls and sent written correspondence as needed to providers and payers to assist in resolving medical claim issues for patients, providers, and insurance payors.
• Processed daily medical claim reviews, meeting company productivity goals.