Cassandra Miller

I provided personalized insurance quotes, advising clients on the best policy options to meet their needs. I efficiently handled inbound calls, processed new policies, and helped manage existing policies.

I delivered excellent customer service during fuel transactions, maintained the cleanliness and organization of the station, and managed inventory to ensure shelves were stocked. I also led a team of fuel attendants, ensuring smooth operations and high customer satisfaction.

I assisted policyholders in selecting and updating car insurance policies, provided quotes, and helped with coverage adjustments. I also wrote and managed renters insurance policies, consistently meeting sales targets in a high-pressure environment.

I managed customer accounts, handled inquiries, and conducted outbound calls for device sales and service updates. I resolved issues, maintained high customer satisfaction, and collaborated with management to improve call center efficiency.