Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cassandra Nino

El Paso

Summary

Dynamic and reliable delivery driver with a proven track record at Spark, excelling in customer service and efficient order processing. Known for improving customer satisfaction through timely deliveries and strong teamwork. Possesses a valid driver's license and a positive attitude, ensuring a safe and organized work environment.

Online Shopper with history of delivering high-quality, personalized services to meet diverse client needs. Proven ability to navigate online platforms and memorizing stores to enhance customer satisfaction. Known for collaborative work style and adaptability to changing client demands, ensuring seamless and efficient service.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Spark
08.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Worker

Marshalls Distribution Center
08.2023 - 04.2024
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.

Crew Member

McDonald's
03.2021 - 08.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Online Personal Shopper

Walmart
06.2021 - 09.2022
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.

Crew Member

Urban Air
09.2020 - 09.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Make sure costumers don't hurt themselves while using the obstacle courses and the trampolines and follow the rules.

Education

High School Diploma -

El Paso High School
El Paso, TX

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Punctual and reliable
  • Order picking and processing
  • Fast learner

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Delivery Driver

Spark
08.2024 - Current

Worker

Marshalls Distribution Center
08.2023 - 04.2024

Online Personal Shopper

Walmart
06.2021 - 09.2022

Crew Member

McDonald's
03.2021 - 08.2021

Crew Member

Urban Air
09.2020 - 09.2020

High School Diploma -

El Paso High School

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