Cassandra Orozco
Haines City,FL
Summary
Highly proficient, dedicated, and compassionate medical professional with a proven track record and success in building strong relationships with patients, providers and prescribers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
AllianceRx Walgreens Prime
09.2020 - Current
- Accurately prepare and distribute patient medications; Perform calculations; Collect accurate patient information; Process third party billing claims and assist with prior authorization completion; Work directly with patients to obtain medication histories and reconciliation; Assist in the management with urgent prescription request; Use technology to help maintain accurate patient records, medication inventory, and orders.; Ensure compliance with regulatory requirements.
Prior Authorization Pharmacy Technician
ENVOLVE PHARMACY SOLUTIONS
10.2019 - 03.2020
- Following up on prescription refills, and triaging prescriptions to correct dispensing location; Verbal Prior Authorization on all medication classes; Educating members on Pharmaceutical benefits; Communicate with patients regarding healthcare coverage; Closely working with the retail stores to evaluate rejected prescriptions and coverage; Contacting provider practices to obtain necessary documentation to obtain insurance approvals; Closely work with other team member to aid in the retrieval of necessary patient documentation; Patient records maintenance, evaluate analytics reports to meet monthly metrics.
Insurance Verification Specialist
Walgreens
11.2018 - 11.2019
- Deliver exceptional customer service and established a rapport with patient to ensure compliance with providers orders and taking their medications; Following up on prescription refills, and triaging prescriptions to correct dispensing location; Communicate with patients regarding healthcare coverage; Closely working with the retail stores to evaluate rejected prescriptions and coverage; Contacting provider practices to obtain necessary documentation to obtain insurance approvals; Closely work with other team member to aid in the retrieval of necessary patient documentation; Patient records maintenance, evaluate analytics reports to meet monthly metrics.
Education
No Degree - License Practical Nurse
Lake Technical Center
Eustis, FL07.2024
High School Diploma -
Celebration High School
Celebration, FL05.2011
Skills
- Bi-lingual
- Safety Oriented
- Collaborative
- Adaptability
- Flexibility
- Customer Service
- Data Entry
- Microsoft Office
- Time Management
- Stress Management
- Insurance Verification
- Documentation review
- Medical Records
- Medication reconciliation
- Patient Education
Certification
- Registered Pharmacy Technician
- First Aid/CPR Certified
- Certified Mental Health Aid
Timeline
Pharmacy Technician
AllianceRx Walgreens Prime
09.2020 - Current
Prior Authorization Pharmacy Technician
ENVOLVE PHARMACY SOLUTIONS
10.2019 - 03.2020
Insurance Verification Specialist
Walgreens
11.2018 - 11.2019
No Degree - License Practical Nurse
Lake Technical Center
High School Diploma -
Celebration High School
- Registered Pharmacy Technician
- First Aid/CPR Certified
- Certified Mental Health Aid
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