Cassandra Ortiz
El Paso,TX
Summary
Dynamic sales professional with a proven track record at Boost Mobile and Cricket Wireless, excelling in team performance and client relationship management. Skilled in developing training programs and implementing sales strategies that significantly enhanced productivity and customer satisfaction. Bilingual communicator adept at building relationships and driving revenue growth through effective sales presentations.
Overview
7
7
years of professional experience
Work History
Sales Representative/ Manager
Boost Moblie
04.2019 - 05.2019
- Managed sales team performance, ensuring alignment with company objectives and growth targets.
- Developed training programs to enhance product knowledge and sales techniques among team members.
- Analyzed market trends to identify new opportunities for revenue generation and customer engagement.
- Implemented effective sales strategies that improved overall team productivity and customer satisfaction.
Sales Representative
Cricket Wireless
05.2018 - 03.2019
- Assisted customers with product inquiries and recommendations.
- Collaborated with team members to enhance customer service strategies.
- Maintained up-to-date knowledge of product features and benefits.
- Processed sales transactions efficiently using point-of-sale systems.
- Supported inventory management by restocking shelves as needed.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Cashier
El Mesquite Market
07.2012 - 10.2013
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, balancing cash and receipts daily.
- Assisted customers with product inquiries, ensuring a positive shopping experience.
- Managed inventory by restocking shelves and organizing merchandise displays.
- Collaborated with team members to improve checkout speed and efficiency.
- Handled customer complaints tactfully, resolving issues to maintain satisfaction.
- Promoted store promotions and loyalty programs to enhance customer engagement.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise
Education
Belen High School
Belen, NMSkills
- Verbal communication
- Relationship building
- Goals and performance
- Sales operation
- Employee motivation
- Sales presentations
- Client relationship management
- Bilingual
Languages
Español
Native or Bilingual
Timeline
Sales Representative/ Manager
Boost Moblie
04.2019 - 05.2019
Sales Representative
Cricket Wireless
05.2018 - 03.2019
Cashier
El Mesquite Market
07.2012 - 10.2013
Belen High School
Similar Profiles
Jorge MoralesJorge Morales
Sales Representative at Boost MoblieSales Representative at Boost Moblie
Elida SolorioElida Solorio
Manager at Boost MoblieManager at Boost Moblie
Alydia TablerAlydia Tabler
Sales Associate at Boost MoblieSales Associate at Boost Moblie
Megan QuianMegan Quian
Tutor at Friends And Family MembersTutor at Friends And Family Members
Teandrea TateTeandrea Tate
Group Practice Manager (SHSS) at William Beaumont Army Medical CenterGroup Practice Manager (SHSS) at William Beaumont Army Medical Center