Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
background-images

Cassandra Pardo

Brownsville,TX

Summary

Dynamic bar server with a proven track record at Rancho Viejo Resort & Country Club, excelling in customer service and multitasking under pressure. Skilled in POS system operation and adept at resolving customer complaints, enhancing guest satisfaction through attentive service and effective teamwork. Committed to maintaining cleanliness and safety standards.

Overview

2
2
years of professional experience

Work History

Bar Server

Rancho Viejo Resort & Country Club
06.2023 - Current
  • Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
  • Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
  • Handled customer complaints professionally, resolving issues in a timely manner to maintain guest satisfaction.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy hours.

Stocker Associate

Burlington
04.2023 - 05.2023
  • Consistently lifted materials weighing as much as (30) pounds.
  • Maintained effective team member communication.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

Education

High School Diploma -

Los Fresnos High School
Los Fresnos, TX
06-2022

Skills

  • Multitasking efficiency
  • Workplace safety
  • Teamwork orientation
  • Cleanliness standards
  • POS system operation
  • Salesmanship
  • Excellent customer service
  • Cash handling expertise
  • Upselling strategies
  • Drink recommendations

Accomplishments

  • Supervised team of staff members.
  • Resolved product issue through consumer testing.

Timeline

Bar Server

Rancho Viejo Resort & Country Club
06.2023 - Current

Stocker Associate

Burlington
04.2023 - 05.2023

High School Diploma -

Los Fresnos High School

Similar Profiles

CREATE PROFILE
Cassandra Pardo