Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Cassandra Pitter

Miami Gardens,FL

Summary

Accomplished Director of Nursing Services at Baptist Hospital Of Miami, demonstrating exceptional clinical leadership and nursing management. Spearheaded technology integration and process improvements, significantly enhancing care delivery and staff efficiency. Proven track record in budget planning and interdisciplinary collaboration, fostering a culture of quality improvement and ethical practice.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Director of Nursing Services

Baptist Hospital Of Miami
10.2021 - Current
  • Managed budgetary constraints effectively, ensuring optimal resource allocation for high-quality care delivery.
  • Championed the use of technology in daily operations, leading to improved documentation accuracy and streamlined workflows.
  • Enhanced staff retention and job satisfaction through comprehensive training programs and supportive leadership.
  • Streamlined workflow processes to reduce patient wait times and increase throughput.
  • Established effective communication channels
  • between nursing staff and other departments, improving overall hospital functionality.
  • Evaluated performance metrics regularly, identifying areas for improvement and implementing targeted interventions accordingly.
  • Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
  • Chair of hospital wide Falls Committee

Nurse Manager Labor and Delivery

Baptist Hospital Of Miami
02.2021 - 10.2021
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Responsible for daily staffing of 14 labor rooms, 8 bed OBED, 8 bed ante-partum unit, 4 bed pre-op, 6 bed PACU and 3 Operating rooms
  • Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Managed Multi million dollar budgets and controlled costs, achieving financial targets without compromising patient care quality.
  • Interviewing and hiring of staff
  • Developed strategy to target nursing and patient satisfaction issues, improve response, and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
  • Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
  • Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
  • Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
  • Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.

Interim Nurse Manger Dialysis Services

Baptist Hospital Of Miami
09.2020 - 07.2021
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
  • Created an efficient shift handover process which improved continuity of care between nursing shifts.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.

Adjunct Clinical Nursing Instructor

West Coast University
01.2015 - 12.2020
  • Delivered information and valuable instructions to students during clinical rotations.
  • Oriented and provided instruction to students during clinical rotations.
  • Assessed student knowledge levels and abilities with detailed assessments.
  • Contributed educational and clinical expertise to help optimize training courses and boost student learning.
  • Simulation Instructor for Obstetrics
  • Clinical Rotations for both Fundamentals of nursing and Obstetrics

Assistant Nurse Manger and Delivery

Baptist Hospital Of Miami
05.2003 - 02.2020
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Interim Nurse manager on multiple occasions over the last 5 years
  • Coordinate the daily operations for L&D, Ante-partum and OBED units
  • Responsible for the 24 hour staffing of the units
  • Annual employee evaluations
  • Assist with the preparation and management of the unit's budget
  • Education and orientation of staff to new procedures and equipment
  • Coordination of care for our high risk patients and emergencies.

Clinical Nurse Labor and Delivery

Baptist Hospital Of Miami
05.1994 - 05.2003
  • Maintained a safe and supportive environment for both mother and baby during the birthing process.
  • Exhibited strong leadership skills while serving as a charge nurse responsible for coordinating staff assignments, managing resources, and addressing any issues that arose on the unit.
  • Reduced complications during deliveries by closely monitoring patients and collaborating with the healthcare team.
  • Facilitated seamless transfers of care between units by effectively communicating pertinent information regarding patient statuses.
  • Served as a preceptor for new nursing staff, helping them acclimate to the demands of the Labor and Delivery unit and providing guidance on best practices in patient care.
  • Assisted physicians with various procedures such as cesarean sections, forceps deliveries, vacuum extractions, episiotomies, and circumcisions.
  • Educated expectant parents on childbirth preparation, breastfeeding, infant care, and postpartum adjustments to facilitate smooth transitions into parenthood.
  • Collaborated with interdisciplinary teams to optimize patient outcomes during high-risk pregnancies and complex deliveries.
  • Provided emotional support to families experiencing pregnancy loss or complications through empathetic listening and compassionate counseling.
  • Managed triage of incoming patients by efficiently prioritizing cases based on urgency and severity.

Nursing Care Technician

Baptist Hospital Of Miami
12.1992 - 05.1994
  • Collaborated with nursing staff for efficient patient care coordination and improved treatment outcomes.
  • Improved overall care efficiency by streamlining processes in collaboration with the interdisciplinary healthcare team.
  • Increased patient satisfaction through effective communication of medical information and instructions.
  • Provided quality care for diverse patients by addressing individual needs and cultural sensitivities.

Education

Master of Science - Nursing- Executive Leadership

Barry University
Miami, FL
12.2014

Bachelor of Science - Nursing

Barry University
Miami, FL
04.2011

Associate of Science - Nursing

Miami Dade College
Miami, FL
12.1993

Skills

  • Clinical Leadership
  • Nursing Management
  • Patient Education
  • Quality Improvement
  • Ethical Practice
  • Budget Planning
  • Interdisciplinary Collaboration
  • Process Improvement
  • Strong Work Ethic
  • Leadership and Guidance

Accomplishments

Collaborated with multidisciplinary team to transform OB triage to OBED


Collaborated with Multidisciplinary team to achieve Beacon Award Silver for Obstetrics


Recipient of the Family christian Association of America, Black achievers Award for Baptist Hospital 2009

Certification

Florida Nurses license #2810552, Issued April 1993. Expires July 31, 2024


NCC Certified in Inpatient Obstetrics. Expires September 15th 2024


BLS certification. Expires march 30th 2025


Certified Lean Six Sigma Yellow Belt November 2023

Timeline

Director of Nursing Services

Baptist Hospital Of Miami
10.2021 - Current

Nurse Manager Labor and Delivery

Baptist Hospital Of Miami
02.2021 - 10.2021

Interim Nurse Manger Dialysis Services

Baptist Hospital Of Miami
09.2020 - 07.2021

Adjunct Clinical Nursing Instructor

West Coast University
01.2015 - 12.2020

Assistant Nurse Manger and Delivery

Baptist Hospital Of Miami
05.2003 - 02.2020

Clinical Nurse Labor and Delivery

Baptist Hospital Of Miami
05.1994 - 05.2003

Nursing Care Technician

Baptist Hospital Of Miami
12.1992 - 05.1994

Master of Science - Nursing- Executive Leadership

Barry University

Bachelor of Science - Nursing

Barry University

Associate of Science - Nursing

Miami Dade College

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Cassandra Pitter