Summary
Overview
Work History
Education
Skills
Timeline
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Cassandra Powell

Grove Hill,AL

Summary

Dynamic business owner with a proven track record at Susie Q's Sawmill Cafe, excelling in customer relations and team leadership. Recognized for enhancing service quality and fostering strong client connections. Skilled in strategic decision-making and issue resolution, consistently delivering exceptional results while maintaining a positive environment.

Overview

16
16
years of professional experience

Work History

Business Owner

Susie Q's Sawmill Cafe
12.2022 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Trained and motivated employees to perform daily business functions.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

School Bus Driver

Clarke County Board Of Education
12.2008 - Current
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Transported passengers safely along prescribed routes according to tight schedules.

Waitress and Cashier

Susie Q's Sawmill Cafe
02.2015 - 12.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

High School Diploma -

Clarke County High School
Grove Hill, AL
05-2002

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Team collaboration and leadership
  • Strategic Decision-making
  • Issue resolution

Timeline

Business Owner

Susie Q's Sawmill Cafe
12.2022 - Current

Waitress and Cashier

Susie Q's Sawmill Cafe
02.2015 - 12.2022

School Bus Driver

Clarke County Board Of Education
12.2008 - Current

High School Diploma -

Clarke County High School

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Cassandra Powell