Cassandra Sanchez
Greeley
Summary
With a proven ability in leading high-performing teams in a diverse and dynamic environment, I am a dedicated leader skilled in developing and implementing service strategies tailored to customer needs and driving customer satisfaction. My adaptability and problem-solving abilities drive results, setting new standards for success.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Store Specialty Manager
The Home Depot
Loveland
02.2017 - Current
- Assisted customers with product selection based on their needs and preferences; ensured excellent customer service was provided at all times.
- Developed training programs for new associates on product knowledge, customer service skills, and store policies and procedures.
- Maintained a clean and organized work environment; enforced safety regulations at all times.
- Developed and implemented strategies for increasing sales and customer satisfaction in specialty departments.
- Monitored team productivity and performance to support goals.
- Coached and motivated team, driving sales and delivering exceptional customer service.
- Offered constructive feedback to team members, boosting overall job performance.
- Developed personal growth opportunities, empowering employees to produce results and meet goals.
Cancer Exercise Specialist
UNC Cancer Rehabilitation Institute
Greeley
08.2024 - 12.2024
- Developed personalized exercise plans for cancer rehabilitation patients.
- Collaborated with healthcare teams to integrate exercise into treatment protocols.
- Conducted assessments to evaluate patient fitness levels and progress.
- Educated patients on safe exercise practices during recovery periods.
SUPERVISOR
KFC
LOVELAND
11.2019 - 09.2021
- Trained new employees on company policies, procedures and work ethics.
- Delegated tasks to team members according to individual strengths.
- Monitored workflow processes to ensure accuracy and timeliness of deliverables.
Education
Bachelor of Science (B.S.) - Sports and Exercise Science - Human Performance
University of Northern Colorado
Greeley, CO, US12-2024
Skills
- Problem Solving
- Conflict Resolution
- Adaptability
- Customer Relationship Management
- Team Leadership
- Staff Training and Development
- Sales management
- Customer Service
- Performance Tracking and Evaluation
Certification
Adult First Aid/CPR/AED
Languages
Spanish
Accomplishments
Dean's List of Distinction
Timeline
Cancer Exercise Specialist
UNC Cancer Rehabilitation Institute
08.2024 - 12.2024
SUPERVISOR
KFC
11.2019 - 09.2021
Store Specialty Manager
The Home Depot
02.2017 - Current
Bachelor of Science (B.S.) - Sports and Exercise Science - Human Performance
University of Northern Colorado