Cassandra Satriano
Lake Worth Beach,USA
Summary
Real estate and business operations professional with 10+ years of experience managing residential real estate transactions, client relationships, contracts, negotiations, vendor coordination and closing processes. Recent experience with Sport Clips provides additional knowledge of the salon business environment, customer service and day-to-day salon operations. Proven background in business ownership, team supervision, scheduling, training and customer relations. Highly organized and detail-oriented, with the ability to manage multiple priorities, communicate effectively with clients and business partners, and work independently. Experienced coordinating with lenders, inspectors, escrow companies and other professionals throughout the transaction lifecycle. Interested in applying my real estate and operational experience to a corporate real estate environment and open to travel.
Overview
31
31
years of professional experience
Work History
HAIRSTYLIST / RECEPTIONIST
Sport Clips
12.2025 - 08.2026
- Provided professional hair services while delivering a high level of customer service and maintaining a welcoming client experience.
- Managed front-desk operations by greeting clients, answering phones, scheduling appointments, and assisting with customer inquiries to enhance client satisfaction.
- Processed client transactions and facilitated smooth daily salon operations in a fast-paced, team-oriented environment to ensure efficient service delivery.
- Maintained professional standards for sanitation, organization, inventory awareness and salon presentation.
- Built rapport with clients, addressed questions and concerns, and contributed to client retention through reliable service and personalized attention.
REALTOR
Partnership Realty
West Palm Beach, FL
02.2014 - 01.2025
- Manage residential real estate transactions from initial client consultation through contract, inspections and closing.
- Prepare and present purchase offers, purchase agreements, leases, closing documents and related transaction paperwork.
- Conduct Comparative Market Analyses (CMAs) to evaluate properties and support pricing and negotiation strategies.
- Advise sellers on property presentation and improvements designed to increase market appeal.
- Maintain strong client relationships while managing multiple transactions, deadlines and competing priorities.
- Interview buyers and sellers to identify property requirements, priorities and transaction objectives.
- Coordinate with escrow companies, lenders, home inspectors, pest-control providers and other vendors to keep transactions on schedule.
- Monitor contract terms, deadlines and contingencies to help ensure requirements are completed before closing.
SALON OWNER / STYLIST
Senior Care Salon, LLC
Palm Beach County, FL
01.2019 - 01.2022
- Owned and operated hair care service for residents of assisted-living facility, enhancing their well-being and personal care.
- Managed client schedules and delivered personalized hair services, ensuring satisfaction and fostering loyalty.
- Cultivated strong relationships with clients, facility staff, and families, ensuring consistent and dependable service.
- Owned and operated a service business providing hair care to residents of an assisted-living facility.
HAIRSTYLIST
Hair Studio
11.2008 - 08.2014
- Consulted with clients regarding desired services and hairstyles and provided personalized recommendations.
- Provided hair-cutting, styling and related salon services based on client needs and current trends.
- Maintained clean and sanitary work areas and equipment in accordance with professional standards.
- Managed multiple appointments and maintained an organized, client-focused work environment.
COSMETOLOGY INSTRUCTOR
South Tech Academy
01.2008 - 05.2012
- Administered assessments to gauge student progress and instructional effectiveness.
- Evaluated student work, offered constructive feedback, and suggested targeted improvements.
- Observed and evaluated student work, provided feedback and recommended improvements.
- Delivered individualized instruction and facilitated discussions to enhance student knowledge and skills.
ASSISTANT MANAGER
Supercuts
08.2000 - 11.2004
- Created employee work schedules aligned with business needs to ensure quality and timely service delivery.
- Participated in recruiting and hiring staff and supported employee development.
- Addressed performance issues and resolved customer complaints professionally.
- Resolved performance issues and addressed customer complaints to maintain high service standards.
- Managed store opening and closing procedures and balanced cash registers to support seamless daily operations.
CUSTOMER SERVICE REPRESENTATIVE
FedEx Corp.
01.1996 - 05.2000
- Resolved customer issues and followed up to ensure appropriate corrective action was completed.
- Managed high-volume customer calls, ensuring fast and accurate resolution to enhance customer satisfaction.
- Proposed product, packaging, shipping, and billing improvements to address recurring issues and streamline service delivery.
Education
Cosmetology -
Atlantic Vocational School
Real Estate License / Training -
Gold Coast School
Lantana, FLSkills
- Salon Management
- Client Consultations
- Service Scheduling
- Appointment Scheduling
- Customer Service
- Client relations
- Client Conflict Resolution
- Trend Analysis
- Service Coordination
- Staff Training
- Attention to detail
- Flexibility
Education And Licenses
- Atlantic Vocational School, Cosmetology, Present
- Gold Coast School, Lantana, FL, Real Estate License / Training, Present
Timeline
HAIRSTYLIST / RECEPTIONIST
Sport Clips
12.2025 - 08.2026
SALON OWNER / STYLIST
Senior Care Salon, LLC
01.2019 - 01.2022
REALTOR
Partnership Realty
02.2014 - 01.2025
HAIRSTYLIST
Hair Studio
11.2008 - 08.2014
COSMETOLOGY INSTRUCTOR
South Tech Academy
01.2008 - 05.2012
ASSISTANT MANAGER
Supercuts
08.2000 - 11.2004
CUSTOMER SERVICE REPRESENTATIVE
FedEx Corp.
01.1996 - 05.2000
Cosmetology -
Atlantic Vocational School
Real Estate License / Training -
Gold Coast School