Cassandra Savalza
Fresno,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Valley Care Residential
05.2025 - Current
- Assisted individuals with daily living activities to promote independence and well-being.
- Developed and implemented personalized support plans tailored to individual needs.
- Collaborated with multidisciplinary teams to enhance client care and service delivery.
- Monitored client progress and reported changes to ensure appropriate adjustments in support strategies.
Direct Support Professional
Social Vocational Services
07.2023 - 05.2025
- Supervise and monitor clients during daily activities
- Provide transportation to and from program and community activities
- Assess, evaluate, implement, and chart client’s progress on goals and objectives
Environmental Services
Fresno PACE for Seniors
04.2022 - 03.2023
- Organize common areas and nurse stations.
- Ensure all supplies are stocked and replaced when needed.
- Available to service all requests from all departments and participants.
Environmental Services
Horizon Health and Subacute Center
09.2021 - 01.2022
- Daily deep clean residence and outpatient rooms.
- Ensure the elderly community is satisfied with services and check for any concerns.
- Enter any data reporting residence requests.
Data Entry Clerk
Transcore
03.2020 - 08.2020
- Basic fast paced computer skills.
- Follow-Up with customers inquiries to ensure resolution.
- Write reports on ineligible vehicles.
Environmental Services
Saint Agnes Medical Center
08.2018 - 06.2019
- Daily clean patient rooms and nurse stations
- Deep clean discharge patient rooms
- Stock supplies in all restrooms and patient rooms
Front Desk
Best Western
03.2016 - 05.2017
- Manage large amounts of incoming calls and customer inquiries.
- Identify and assess customers’ needs to achieve 5 star satisfaction.
- Follow communication procedures, guidelines and policies.
Cashier
Five Guys
05.2015 - 04.2016
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided product knowledge to enhance shopping experience.
- Maintained clean and organized checkout area to promote a positive store environment.
- Handled cash, credit, and electronic payments while ensuring compliance with company policies.
Drive-Thru Cashier
Kentucky Fried Chicken
08.2014 - 03.2015
- Processed customer orders efficiently, ensuring accuracy and prompt service during peak hours.
- Implemented workflow improvements that reduced wait times and enhanced order accuracy during busy shifts.
- Trained new team members on operational procedures and customer service protocols to enhance performance.
- Collaborated with kitchen staff to ensure timely preparation of orders for drive-thru customers.
Education
High School Diploma -
Bradshaw Christian
Sacramento, CA06.2014
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Medication administration
- Housekeeping tasks
- Health and safety requirements
- Team collaboration
- Goal setting
- Safety monitoring
- Multitasking and organization
Accomplishments
Achieved Employee of the month (4/2024) by completing Outstanding Performances with accuracy and efficiency.
Certification
- CPR/First Aid, Valley Care Residential - 2023 - Current
Timeline
Direct Support Professional
Valley Care Residential
05.2025 - Current
Direct Support Professional
Social Vocational Services
07.2023 - 05.2025
Environmental Services
Fresno PACE for Seniors
04.2022 - 03.2023
Environmental Services
Horizon Health and Subacute Center
09.2021 - 01.2022
Data Entry Clerk
Transcore
03.2020 - 08.2020
Environmental Services
Saint Agnes Medical Center
08.2018 - 06.2019
Front Desk
Best Western
03.2016 - 05.2017
Cashier
Five Guys
05.2015 - 04.2016
Drive-Thru Cashier
Kentucky Fried Chicken
08.2014 - 03.2015
High School Diploma -
Bradshaw Christian
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