Cassandra Smilko
Indianapolis,IN
Summary
I am a hardworking and motivated employee with 19 years of experience and record of success in business sales management with a solid history balancing team performance, customer service targets and business objectives. I am dedicated to working closely with employees to maximize productivity and optimize procedures. Im a decisive leader with excellent planning and organizational skills.
Overview
19
19
years of professional experience
Work History
Sales Associate
Furniture Fair
06.2025 - Current
- Greeted customers to determine shopping preferences and needs.
- Utilized expert knowledge to showcase furniture options.
- Employed iPad to create custom orders for customers.
- Processed transactions efficiently using point-of-sale system.
Manager
Anytime Fitness
04.2010 - 05.2025
- Maintained contact with clients and assisted in developing procedures to identify and track value-added services.
- Increased patronage of facilities by restructuring social media efforts.
- Represented integrity and professionalism in business, serving as mentor and role model to staff.
- Directed all day-to-day operations of Anytime Fitness to provide safe and enjoyable guest experience.
- Formed and sustained strategic relationships with clients.
- Facilitated growth and increased brand awareness by doing external marketing and collecting referrals from current members .
- Targeted customers through Facebook and other social media platforms.
Assistant Manager
Plato's Closet
10.2006 - 07.2012
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific brands of clothing, answered questions and helped piece together outfits.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
High School Diploma -
Warren Central Highschool
Indianapolis, IN06.2008
Skills
- Sales Techniques
- Team Building
- Problem Resolution
- Complex Problem Solving
- Teamwork and Collaboration
- Goal Setting
Education and Training
other
Timeline
Sales Associate
Furniture Fair
06.2025 - Current
Manager
Anytime Fitness
04.2010 - 05.2025
Assistant Manager
Plato's Closet
10.2006 - 07.2012
High School Diploma -
Warren Central Highschool
Similar Profiles
Karen MattinglyKaren Mattingly
Customer Service Associate at Furniture FairCustomer Service Associate at Furniture Fair
Gregory HarrisGregory Harris
Product Technician at Furniture FairProduct Technician at Furniture Fair
Gary BryantGary Bryant
Sales Associate at Furniture FairSales Associate at Furniture Fair
Jide AdeshiyanJide Adeshiyan
Associate Operations Manager at CSL PlasmaAssociate Operations Manager at CSL Plasma
Jordan StoneJordan Stone
Customer Service Representative at United AirlinesCustomer Service Representative at United Airlines