Summary
Overview
Work History
Education
Skills
Timeline
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Cassandra Stowe

Eau Claire,WI

Summary

Highly motivated retail/service employee with extensive customer service and sales experience. Outgoing professional with track record of increased sales and improving buying experience. Effective and outgoing communicator offers personalized assistance to customers.

Overview

6
6
years of professional experience

Work History

Lead Waitress

Juanita's Mexican Restaurant
06.2021 - Current
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Waitress

The Informalist
01.2022 - 07.2022
  • Used cash registers and credit card machines to cash out customers.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Waitress

Buffalo Wild Wings
06.2019 - 06.2021
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Apparel Associate

Walmart
05.2018 - 06.2019
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Greeted and interacted with customers to assist in selecting and locating merchandise.
  • Displayed and organized products in store to help customers locate products easily.


Sandwich Artist

Subway
07.2017 - 05.2018
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Education

Associate's - Liberal Arts

Chippewa Valley Technical College
Eau Claire, WI
12.2023

Skills

  • POS Systems Operations
  • Guest Relations
  • Staff Monitoring
  • Organization

Timeline

Waitress

The Informalist
01.2022 - 07.2022

Lead Waitress

Juanita's Mexican Restaurant
06.2021 - Current

Waitress

Buffalo Wild Wings
06.2019 - 06.2021

Apparel Associate

Walmart
05.2018 - 06.2019

Sandwich Artist

Subway
07.2017 - 05.2018

Associate's - Liberal Arts

Chippewa Valley Technical College

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Cassandra Stowe