Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassandra Vargas

San Antonio,TX

Summary

Friendly Service Advocate with extensive customer follow-up experience to reach mutually satisfactory resolutions. Committed to improving customer satisfaction by constantly pursuing new ways to improve customer service. Adept at troubleshooting problems with customers professionally and emphatically.

Overview

3
3
years of professional experience

Work History

Service Advocate

Target
San Antonio, TX
11.2019 - Current
  • Improved technology and customer service skills by resolving price errors and returns ensuring pleasant transaction for guest.
  • Accountable to training new cashier during hiring season.
  • Establishing skills by assisting in other departments witch included order pick up, drive up, fulfillment, stocker, and sales floor.
  • Lead daily break scheduling and maintained secure cash deposits.
  • Achieved multiple guest recognitions and recoveries.

Cashier

Home Town
San Antonio, TX
11.2018 - 10.2019
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Education

High School Diploma -

Taft High School
San Antonio, TX
01.2018

Skills

  • Customer service background
  • Flexible and Adaptable
  • Attention to Detail
  • Multitasking and Prioritization
  • Upbeat and Positive Personality
  • Creative Problem Solving

Timeline

Service Advocate

Target
11.2019 - Current

Cashier

Home Town
11.2018 - 10.2019

High School Diploma -

Taft High School
Cassandra Vargas