Cassandra Weigel
Pawleys Island,SC
Summary
Proven track record in enhancing client satisfaction and expanding customer bases, notably at Blue Link Wireless. Skilled in customer relationship building and complex problem-solving, I've driven significant operational improvements and sales growth. Demonstrates strong interpersonal communication and strategy development abilities, ensuring high-quality service delivery and efficient team performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
Blue Link Wireless
08.2024 - Current
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Bakery Associate
The Fresh Market
09.2022 - 06.2023
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
- Improved bakery efficiency through effective time management and prioritization of tasks.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Restoration Supervisor
Private Contractor
06.2020 - 01.2024
- Optimized workflow processes by regularly reviewing current systems in place, identifying areas for improvement, and implementing necessary changes for better results.
- Assisted in the development of company policies and procedures related to restoration work, contributing to overall operational improvements.
- Implemented innovative solutions to overcome challenges faced during restoration projects, ultimately saving time and costs.
- Improved client satisfaction by consistently delivering high-quality restoration services within established deadlines.
Professional House Cleaner
Self Employed
04.2019 - 12.2023
- Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
- Offered specialized deep-cleaning services that revitalized living spaces, increasing overall home comfort.
- Supported clients during life transitions by organizing belongings and decluttering spaces for increased functionality.
- Managed workload across Number houses and satisfied customer needs for cleaning standards and details.
Customer Service Associate
Publix Food and Pharmacy
09.2020 - 09.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Education
Virtual SC Homeschool
South Carolina2022
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Complex Problem-Solving
- Client Service
- Strategy Development
- Account Management
- Staff Training
- Client Relations
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Timeline
Sales Representative
Blue Link Wireless
08.2024 - Current
Bakery Associate
The Fresh Market
09.2022 - 06.2023
Customer Service Associate
Publix Food and Pharmacy
09.2020 - 09.2023
Restoration Supervisor
Private Contractor
06.2020 - 01.2024
Professional House Cleaner
Self Employed
04.2019 - 12.2023
Virtual SC Homeschool
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