Cassandra Whitten

• Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
• Demonstrated strong attention to detail when preparing customized compound medications per pharmacist instructions meeting the unique needs of individual patients.
• Mentored new pharmacy technicians during their training period, fostering a supportive team atmosphere focused on delivering quality patient care.
• Maintained a clean and safe work environment, adhering to established guidelines for infection control and hazardous waste management.
• Provided exceptional customer service, addressing concerns and answering questions about medications and treatment plans.
• Communicated with insurance companies resolving billing issues promoting seamless coverage for customers.

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Met customer service goals and exceeded customer expectations.
• Utilized POS system to handle customer cash and credit card transactions.
• Offered additional services such as loyalty programs or special promotions to enhance customer engagement.

• Worked flexible schedule and extra shifts to meet business needs.

• Ensured strict adherence to food safety guidelines and regulations in a fast-paced kitchen environment.
• Managed cash handling responsibilities with accuracy and integrity throughout daily transactions.
• Provided exceptional customer service by addressing inquiries and concerns in a timely and professional manner.
• Collaborated closely with team members to achieve common goals and enhance overall performance.

• Managed cash handling responsibilities including processing transactions and providing accurate change.
• Utilized in-depth product knowledge to assist customers in finding the perfect items for their needs.
• Resolved customer issues and concerns in a timely and professional manner.
• Built strong customer relations through effective communication and positive interactions.
• Operated point of sale systems to complete transactions and track inventory.