CASSANDRA WILLIAMS
Waynesboro,GA
Summary
Experienced administrative professional with over 15 years in government, law enforcement, and healthcare. Expertise in records management, data entry, financial processing, and scheduling. Proven ability to manage confidential information, assist the public, and support daily operations with precision in fast-paced settings.
Overview
23
23
years of professional experience
Work History
Administrative
Burke County Sheriff's Office
Waynesboro, GA
12.2021 - Current
- Executed data entry and maintained accurate records, files, and documentation to ensure compliance and accessibility.
- Compiled monthly statistics and administrative reports to provide insights for operational decision-making.
- Track expenses, process bills, manage petty cash, and maintain financial records.
- Communicate professionally with the public by telephone and in person and receive and document statements and case information.
- Coordinated schedules, maintained records, and assisted law enforcement personnel with daily administrative operations to enhance overall efficiency.
- Serve as a liaison between the public and law enforcement personnel.
- Manage multiple priorities while maintaining accuracy, confidentiality, and attention to detail.
Deputy Clerk
Burke County Board of Commissioners
Waynesboro, GA
05.2015 - 11.2021
- Filed and maintained legal documents and court records to ensure accuracy and accessibility for legal proceedings.
- Prepared approximately 15 reports daily with a high level of accuracy.
- Processed cash and credit card payments for tickets and legal documents, ensuring smooth financial transactions for clients.
- Assisted attorneys, law enforcement personnel, and the public by telephone and in person.
- Maintained court records and entered information into a statewide database.
- Followed applicable laws, regulations, and compliance procedures.
- Provided professional customer service while managing sensitive legal information, fostering trust and support for attorneys and the public.
Desk Operational Specialist
Medical College of Georgia
Augusta, GA
01.2004 - 01.2013
- Facilitated patient visits and supported healthcare providers with administrative tasks to enhance patient care.
- Obtained and verified patient information while assisting with needs to ensure a smooth patient experience.
- Used multiple computer applications to access and update patient information.
- Scheduled appointments, sent notifications, and modified schedules.
- Verified patient identification and insurance information to help prevent fraud.
- Maintained accuracy and confidentiality when handling sensitive patient information.
Education
Medical Assistant Program
Augusta Technical College
Augusta, GASkills
- Records & Document Management
- Report Preparation
- Financial processing
- Expense tracking
- Scheduling management
- Admin support
- Customer relations
- Confidential handling
- Organization & Attention to Detail
Timeline
Administrative
Burke County Sheriff's Office
12.2021 - Current
Deputy Clerk
Burke County Board of Commissioners
05.2015 - 11.2021
Desk Operational Specialist
Medical College of Georgia
01.2004 - 01.2013
Medical Assistant Program
Augusta Technical College