Cassandra Yarbough
Port Charlotte
Summary
Versatile individual with a strong background in high-pressure settings. Proficient in problem-solving and communication, resulting in increased guest satisfaction and optimized operations in both dining and wellness coaching. Demonstrated success in instructional design that elevates training effectiveness.
Overview
8
8
years of professional experience
Work History
Server/Assistant Manager of Operations
IHOP
Port Charlotte
12.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Coordinated with team members during high-volume service periods to ensure smooth operations.
- Engaged customers by answering questions and recommending specials, contributing to increased sales.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server/New Hire Trainer
Millstone Family Restaurants
Rapid City
06.2021 - 10.2025
- Demonstrated enthusiasm and expertise in restaurant's menu and products to enhance customer experience.
- Created instructional materials that enhanced understanding of menu items and service standards.
- Facilitated hands-on training sessions in customer service and food safety practices.
- Guided new hires through job-related issues, facilitating smoother transitions during initial weeks.
Fitness and Nutrition Coach
Self-Employed
Rapid City
10.2017 - 10.2025
- Conducted one-on-one coaching sessions to promote healthy eating habits.
- Educated clients on balanced diet and active lifestyle to enhance overall health and wellness.
- Managed caseload of up to 20 clients, providing tailored support and guidance to meet individual health goals.
- Designed personalized fitness programs based on client goals and assessments.
- Conducted one-on-one training sessions, ensuring proper exercise techniques to maximize client safety and effectiveness.
- Monitored client progress by tracking weight, body measurements, and other health indicators.
Education
High School Diploma -
Platte-Geddes High School
Platte, SD05-2010
NASM-CPT, NASM-CNC, NASM-CES
NASM
Online - In ProgressSkills
- Customer service
- Effective communication
- Adaptability
- Problem solving
- Client assessment
- Training coordination
- Fitness program design
- Muscle recovery and rehabilitation
Timeline
Server/Assistant Manager of Operations
IHOP
12.2025 - Current
Server/New Hire Trainer
Millstone Family Restaurants
06.2021 - 10.2025
Fitness and Nutrition Coach
Self-Employed
10.2017 - 10.2025
High School Diploma -
Platte-Geddes High School
NASM-CPT, NASM-CNC, NASM-CES
NASM