Emily Bradley
San Juan Capistrano,CA
Summary
Student-Athlete/Energetic and highly organized customer service professional with a strong background in hospitality, cash handling, and team leadership. Proven ability to manage high-volume environments while delivering exceptional guest experiences and maintaining a polished, professional demeanor.
Overview
10
10
years of professional experience
Work History
Cashier, Server & Operations Manager
Family-Owned Ice Cream Truck
Sacramento, CA
08.2015 - 07.2025
- Provided friendly, attentive customer service by greeting guests, taking orders, and creating a welcoming atmosphere
- Accurately handled cash and card transactions in fast-paced, high-volume settings
- Managed daily operations including scheduling, event coordination, and on-site setup
- Maintained organization during busy events, ensuring efficient service and positive guest experiences
- Assisted in inventory management by tracking stock levels and restocking supplies as needed.
- Engaged customers with product knowledge, promoting seasonal flavors and specials effectively.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- - Adapted quickly to changing environments while maintaining professionalism and efficiency
- 5+ Years
Education
Bachelor of Arts - Communications
California State University, Long Beach
Long Beach05-2029
High School Diploma -
Saint Francis Catholic High School
Sacramento, CA05-2025
Skills
- Cash handling & point-of-sale experience
- Communication & interpersonal skills
- Organization & multitasking
- Teamwork & leadership
- Professionalism under pressure
- Customer service
- Written and verbal communication
- Order taking
- Customer relations
- Professionalism and courtesy
Websites
Accomplishments
- Represents Team USA as a bobsled pilot, has earned a 2nd place world ranking in competition
- Developed strong discipline, resilience, and time-management skills through high-level international competition
Timeline
Cashier, Server & Operations Manager
Family-Owned Ice Cream Truck
08.2015 - 07.2025
Bachelor of Arts - Communications
California State University, Long Beach
High School Diploma -
Saint Francis Catholic High School
Athletic Experience
- Team USA Bobsled Pilot (2023–Present)
- - Competed internationally, representing the United States in high-pressure environments
- - Selected as the only female U.S. bobsled athlete for the Youth Olympic Games
- - Developed strong composure, discipline, and the ability to perform under pressure
Childcare & Babysitting Experience
- - Provided consistent childcare for families, ensuring safety, structure, and engagement
- - Built strong communication skills through working with both children and parents
- - Demonstrated responsibility, patience, and reliability