Cassandra E. Heard
Buford,GA
Summary
Respected Human Resources Manager with extensive expertise in talent acquisition and employee relations. Multi-tasks effectively on complex projects while consistently meeting deadlines. Promotes clear communication and collaboration among departments to enhance organizational efficiency.
Overview
29
29
years of professional experience
Work History
Human Resources Manager
Ambassador Nursing and Rehabilitation Center
Chicago, IL
04.2024 - 03.2025
- Provided HR consultation services to leadership and department heads.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Managed compensation, insurance and vacation days within employee benefits programs.
Human Resources Director
Aperion Care Nursing and Rehab
Chicago, IL
02.2021 - 03.2023
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Notified all employees immediately when policies/procedures were updated or changed.
- Reported on workplace health and safety compliance to superiors.
- Handled employee conflicts efficiently while following all company procedures.
Human Resources Manager
Mayfield Care Center
Chicago, IL
06.2013 - 04.2021
- Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
- Reported on workplace health and safety compliance to superiors.
- Assisted in employee recruitment, hiring and interview processes.
Human Resources Director
Cedar Pointe Nursing and Rehab
Cicero, IL
04.2007 - 05.2013
- Assisted managers in resolving conflicts between team members by providing mediation services.
- Provided advice on career development opportunities within the organization.
- Notified all employees immediately when policies/procedures were updated or changed.
- Reported on workplace health and safety compliance to superiors.
- Administered workers' compensation program covering injured employees.
Human Resources Director
Alden Town Manor
Cicero, IL
08.1996 - 02.2007
- Assisted managers in resolving conflicts between team members by providing mediation services.
- Notified all employees immediately when policies/procedures were updated or changed.
- Reported on workplace health and safety compliance to superiors.
- Monitored compliance with federal and state regulations regarding employment standards such as minimum wage requirements.
- Helped with employee transfers and referrals.
Education
Certificate - Certified Nursing Assistant
Career Academy
Chicago, IL09-1989
Certificate - Business
Trainco Business School
Chicago, IL05-1988
High School Diploma -
John Marshall HighbbSchool
Chicago, Illinois06-1986
Some College (No Degree) - Mortuary Science
Malcom X College
Chicago, ILSkills
- Employee training
- Performance management
- Policy development
- Regulatory compliance
- Compensation management
- Employee retention
- Grievance handling and redressal
- Communication skills
- Organizational skills
- New employee orientation
- Recruitment and hiring
- Onboarding and orientation
- Personnel recruitment
- Union relations
- Background checks
- Staffing and recruiting professional
Custom
- Order of The Eastern Star Organization
- Church Organization
References
References available upon request.
Timeline
Human Resources Manager
Ambassador Nursing and Rehabilitation Center
04.2024 - 03.2025
Human Resources Director
Aperion Care Nursing and Rehab
02.2021 - 03.2023
Human Resources Manager
Mayfield Care Center
06.2013 - 04.2021
Human Resources Director
Cedar Pointe Nursing and Rehab
04.2007 - 05.2013
Human Resources Director
Alden Town Manor
08.1996 - 02.2007
Certificate - Certified Nursing Assistant
Career Academy
Certificate - Business
Trainco Business School
High School Diploma -
John Marshall HighbbSchool
Some College (No Degree) - Mortuary Science
Malcom X College
Similar Profiles
Jame KhornJame Khorn
Patient Escort at Ambassador Nursing and Rehabilitation CenterPatient Escort at Ambassador Nursing and Rehabilitation Center
Cresencio Javillo JrCresencio Javillo Jr
Travel Registered Nurse - Operating Room at Torrance Memorial Medical CenterTravel Registered Nurse - Operating Room at Torrance Memorial Medical Center
Shardae ButlerShardae Butler
Nursing Assistant at St.Elizabeth Nursing Rehabilitation And Nursing CenterNursing Assistant at St.Elizabeth Nursing Rehabilitation And Nursing Center
Anthony DiazAnthony Diaz
Paramedic at NEGHS BraseltonParamedic at NEGHS Braselton
Alora BevilyAlora Bevily
Camp Coach at DBAT Mustangs Baseball ClubCamp Coach at DBAT Mustangs Baseball Club