Cassandra McKinney
Johnson City,TN
Summary
Dedicated and highly organized LPN with extensive experience in coordinating comprehensive care for patients with all backgrounds specializing in orthopedic trauma. Skilled in patient assessment, multidisciplinary team collaboration, and personalized care planning, ensuring optimal outcomes and patient satisfaction. Proven ability to manage complex caseloads, streamline patient flow, and implement protocols to improve recovery times and enhance overall patient experience. Strong communication and problem-solving skills, with a commitment to providing compassionate, efficient, and high-quality care tailored to each patient's needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
BHMA Quality Team
03.2023 - Current
- Contact patients to follow up after ER and hospital discharges
- Advocate for patients to receive referrals and orders needed for their care
- Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
- Coordinated scheduling of appointments to maximize healthcare providers' availability and patient convenience.
- Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
- Provided compassionate support for families during difficult healthcare decisions, acting as a liaison between them and their loved ones' medical team.
Licensed Practical Nurse
BHMA Ortho Trauma
12.2021 - 02.2023
- Provide patient care for traumatized patients
- Provide teaching to patients with upcoming surgeries or procedures
- Schedule surgeries, CTs, ultrasounds, and MRIs
- Ensure results are received and follow up appointments are made
- Enter referrals, schedule appointments with outside offices, obtain records
- Assist with other clinics in the office as well as an internal medicine clinic
- Communicate between patients and providers after clinic hours
- Comforted and counseled patients and families throughout care process.
Certified Nursing Assistant
Ivy Hall Nursing Home
02.2020 - 12.2023
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Certified Nursing Assistant
Governor's Bend Assisted Living
05.2019 - 08.2019
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Engaged with patient family and friends to provide courteous visit experience
- Answered signal lights, bells and requests
Certified Nursing Assistant
Unicoi County Memorial Hospital and Longterm Care
06.2018 - 02.2019
- Respond to patient alarms
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities
Certified Nursing Assistant
Center On Aging & Health
05.2017 - 08.2017
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment
Education
LPN License -
TCAT- Elizabethton
11.2024
High School Diploma -
Unicoi County High School
Erwin, TN05.2017
Skills
- Fluent in ASL
- Patient Advocacy
- Adaptability to situations
- Time management
- Willingness to learn
- Communication expert in stressful situations
- Patient confidentiality
- Verbal and written communication
Certification
- LPN, 2021, current
- Registered Orthopedic Technologist, 10/14/22
- Certified Nursing Assistant, 2016, 2021
- CPR certified (BLS provider)
Timeline
Patient Care Coordinator
BHMA Quality Team
03.2023 - Current
Licensed Practical Nurse
BHMA Ortho Trauma
12.2021 - 02.2023
Certified Nursing Assistant
Ivy Hall Nursing Home
02.2020 - 12.2023
Certified Nursing Assistant
Governor's Bend Assisted Living
05.2019 - 08.2019
Certified Nursing Assistant
Unicoi County Memorial Hospital and Longterm Care
06.2018 - 02.2019
Certified Nursing Assistant
Center On Aging & Health
05.2017 - 08.2017
High School Diploma -
Unicoi County High School
LPN License -
TCAT- Elizabethton