Cassati Howard
Louisville,GA
Summary
Dynamic professional with a strong background as an Army Soldier and Patient Access Representative at Jefferson Hospital. Recognized for exceptional customer service and teamwork, adept at managing patient registrations and streamlining processes. Highly organized and detail-oriented, with proven problem-solving skills and the ability to adapt in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Army Soldier
US Army
10.2025 - 11.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Patient Access Representative
Jefferson Hospital
06.2024 - 09.2025
- Welcomed patients and verified insurance information efficiently.
- Managed patient registration processes to ensure accurate data entry.
- Assisted patients with appointment scheduling and inquiries effectively.
- Collaborated with clinical staff to streamline patient flow in waiting areas.
Education
Bachelor of Science - Psychology
Georgia Southern University
Statesboro, GA05.2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Computer skills
- Organizational skills
- Decision-making
Timeline
Army Soldier
US Army
10.2025 - 11.2025
Patient Access Representative
Jefferson Hospital
06.2024 - 09.2025
Bachelor of Science - Psychology
Georgia Southern University