Cassaundra Jackson
Washington,dc
Summary
Dynamic Security Officer with extensive experience at Securitas Security Services USA, skilled in incident reporting and emergency response. Proven ability to enhance safety through effective surveillance and conflict resolution. Recognized for implementing access control measures and fostering a secure environment for staff and visitors. Committed to maintaining high security standards.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
05.2023 - Current
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify and address potential security risks.
- Implemented access control procedures for restricted areas and personnel.
- Responded promptly to emergencies, coordinating with local law enforcement when necessary.
- Prepared detailed incident reports to document security breaches and actions taken.
Security Officer
Pact Pro Security
06.2022 - 02.2023
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Utilized surveillance systems effectively to monitor activities and deter criminal behavior.
- Collaborated with management to enhance security policies and procedures based on observations.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Housekeeper
Serenity Behavioral Health Services
09.2021 - 04.2022
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Oversaw daily cleaning operations, ensuring high standards of cleanliness and hygiene throughout facility.
- Enhanced patient experience by maintaining a clean, welcoming environment conducive to healing and recovery.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Food Preparation Worker
Balducci's Food Lover's Market
11.2019 - 03.2020
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Packaged and stored food products following proper handling and preservation methods.
- Made food according to standard recipes with requested changes for customer satisfaction.
Community Marketing Agent
Wyndham Vacation Ownership
04.2018 - 08.2019
- Developed and executed community engagement strategies to enhance brand awareness.
- Coordinated local events to foster relationships with community stakeholders and drive participation.
- Analyzed market trends and community feedback to refine marketing initiatives effectively.
- Collaborated with cross-functional teams to create targeted promotional materials for community outreach.
Waitress
Jasper
03.2006 - 10.2007
- Provided excellent customer service, ensuring timely and accurate order delivery.
- Collaborated with kitchen staff to streamline food preparation processes.
- Trained new team members on menu knowledge and service protocols.
- Managed multiple tables efficiently during peak dining hours, enhancing guest satisfaction.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Food Preparation Worker
Popeyes Chicken
02.2004 - 06.2005
- Prepared and assembled food items according to established recipes and quality standards
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations
- Ensured timely service delivery during peak hours, contributing to a positive customer experience
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Education
High School Diploma -
Springbrook
Silver Spring, MD06-2005
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- CCTV monitoring
- Surveillance
- Emergency response
- Patrol operations
- Complex Problem-solving
- Conflict de-escalation
- Conflict resolution techniques
- Visitor tracking
- Threat assessment
Certification
Special Police Officer license
microsoft wd certificates
computer skills
Languages
English
Professional Working
Timeline
Security Officer
Securitas Security Services USA
05.2023 - Current
Security Officer
Pact Pro Security
06.2022 - 02.2023
Housekeeper
Serenity Behavioral Health Services
09.2021 - 04.2022
Food Preparation Worker
Balducci's Food Lover's Market
11.2019 - 03.2020
Community Marketing Agent
Wyndham Vacation Ownership
04.2018 - 08.2019
Waitress
Jasper
03.2006 - 10.2007
Food Preparation Worker
Popeyes Chicken
02.2004 - 06.2005
High School Diploma -
Springbrook