CASSI ROMO
Midland,TX
Summary
Health Information Management manager with leadership experience across daily department operations, scheduling, payroll, and employee lifecycle support. Oversees a team of 34 remote and onsite staff, partners with department leaders, and maintains HIPAA compliance while supporting efficient, organized HIM workflows.
Overview
23
23
years of professional experience
Work History
HIM Manager
Midland Memorial Hospital
09.2018 - Current
- Health Information Management Manager 5/2023-current
- Write schedules; payroll; manages a team of 34 remote/onsite employees; oversees daily operations of HIM department; handles employees life cycles; maintain compliance; works with other department leaders.
- Release of Information Lead 9/2018-5/2023
- Lead team of 4; processed and fulfilled medical records requests; verified proper authorization per HIPAA; safeguarded PHI; customer service and phone etiquette; working relationship with legal and compliance for complex ROI requests.
Inventory/Service Manager
Reagor Dykes
09.2017 - 08.2018
- Received/prepped incoming and outgoing inventory; scheduled service and vendor appointments; wrote service tickets; invoicing; billing/payments; office assistant.
Assistant Store Manager
AT&T
11.2003 - 03.2017
- Manager 10/2015-3/2017
- Sales Support Rep 7/2014-10/2015
- Retail Sales Associate 9/2013-7/2014
- Finance Representative 01/2013-09/2013
- Back office Representative 12/2005-01/2013
- Revenue Management 11/2003-12/2005
Education
Associate in science - HIM & Coding Certification
Midland College
12-2026
High School Diploma -
Robert E. Lee High School
01-2002
Skills
- Communication
- Customer Service
- Management
- Critical Thinking
- Computer
- HIPAA compliance
- Medical terminology
- Electronic health records
- Disciplinary techniques
- Coaching and mentoring
- Employee onboarding
Timeline
HIM Manager
Midland Memorial Hospital
09.2018 - Current
Inventory/Service Manager
Reagor Dykes
09.2017 - 08.2018
Assistant Store Manager
AT&T
11.2003 - 03.2017
Associate in science - HIM & Coding Certification
Midland College
High School Diploma -
Robert E. Lee High School