Cassi Sklenka
Taylorville,IL
Summary
Highly-motivated high school student with desire to take on new challenges. Strong work ethic, adaptability, and exceptional multitasking skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated employee with hands-on experience in customer service, sales and food handling. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Cashier/Food Service Worker
Florinda's Pizza Ristorante Italiano
Taylorville, IL
05.2022 - Current
- Learned roles of other departments to provide coverage and keep store operational.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Assisted in the preparation of all menu items including salads, appetizers and entrees.
- Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
Office Secretary
WITS Publishing
Taylorville, IL
06.2018 - Current
- Created spreadsheets using Microsoft Excel for tracking purposes.
- Reviewed incoming emails and responded accordingly or forwarded them to the appropriate personnel.
- Sent and distributed mail and parcels.
- Generated monthly financial statements for customers.
- Investigated and responded to customer inquiries related to billing issues.
Retail Supervisor
Cottage Rose Gift Shoppe
Taylorville, IL
07.2021 - 10.2021
- Positively impacted product relevance through careful distribution, merchandising and display techniques.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Ohana Academy
Taylorville, IL05-2024
Skills
- Calm and Professional Under Pressure
- Problem-Solving
- Customer Service
- Staff Training
- Order Taking
- Retail Merchandising
- Time Management Skills
- Cash Register Operation
- Merchandise Restocking
- Professional and Mature
- Word Processing Software
- Social Media Platforms
Affiliations
- Photography
- Painting
- Mentor
References
References available upon request.
Timeline
Cashier/Food Service Worker
Florinda's Pizza Ristorante Italiano
05.2022 - Current
Retail Supervisor
Cottage Rose Gift Shoppe
07.2021 - 10.2021
Office Secretary
WITS Publishing
06.2018 - Current
High School Diploma -
Ohana Academy
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