Cassian Tomaszewski
Prescott Valley,AZ
Summary
Proven in enhancing store operations and customer satisfaction at Carioca Shell Gas Station, I excel in cash handling and providing exceptional service. My background includes streamlining inventory management and promoting sales, demonstrating a blend of strong organizational skills and a commitment to excellence. Achieved a notable increase in efficiency and customer loyalty.
Overview
10
10
years of professional experience
Work History
Overnight Cashier
Carioca Shell Gas Station
07.2022 - 10.2024
- Sought out opportunities to improve store appearance and operations in between assigned overnight work.
- Completed and filed daily store close reports for management and transitioned system to new business day.
- Pushed out large amounts of new stock during slower overnight hours.
- Operated lottery terminal to issue, check and redeem tickets.
- Maintained strict security protocols to protect cash, customers, and store assets.
- Used superior customer service skills to help customers locate and select merchandise.
- Managed drink station and kept coffee full and hot.
- Resolved customers' service and product problems and processed refunds.
- Kept drawer accurate by carefully processing new transactions and giving out correct change.
- Delivered expert, friendly service to serve every customer need.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Overnight Stocker
Home Depot
03.2021 - 07.2022
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Inspected inventory to identify shortages and maintain consistent inventory.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Maintained neat, organized stockroom free of hazards.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Received new stock and input values into computer system.
Customer Service Representative
Circle K Gas Station
10.2020 - 03.2021
- Responded to customer requests for products, services, and company information.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Promptly responded to inquiries and requests from prospective customers.
- Trained new personnel regarding company operations, policies and services.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Educated customers about billing, payment processing and support policies and procedures.
- Cross-trained and provided backup support for organizational leadership.
Labor Worker
Joe's Powdercoating
02.2019 - 10.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Performed general housekeeping and cleaning tasks.
- Prepared job sites by removing debris and setting up materials and tools.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Managed safe and efficient use of tools and equipment on construction sites.
- Operated forklifts and boom lifts to complete various tasks.
Overnight Stocker
Walmart Supercenter
08.2017 - 02.2019
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Maintained neat, organized stockroom free of hazards.
- Stocked designated items on shelves, end caps and displays.
Sandwich Artist
Subway
03.2015 - 01.2016
- Greeted guests, promoted specials, and took orders.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Operated manual and electric appliances to peel, slice, and trim food.
Education
GED -
Pace Preparatory Academy
Prescott Valley, AZ08-2015
Skills
- Cash handling expertise
- Shelf Stocking
- Product restocking
- Loss Prevention
- Maintaining confidentiality
- Cleaning and sanitization
- Management Support
- Cleaning
- Money Handling
- Plan-o-gram implementation
- Product Merchandising
- Policy Adherence
Timeline
Overnight Cashier
Carioca Shell Gas Station
07.2022 - 10.2024
Overnight Stocker
Home Depot
03.2021 - 07.2022
Customer Service Representative
Circle K Gas Station
10.2020 - 03.2021
Labor Worker
Joe's Powdercoating
02.2019 - 10.2020
Overnight Stocker
Walmart Supercenter
08.2017 - 02.2019
Sandwich Artist
Subway
03.2015 - 01.2016
GED -
Pace Preparatory Academy
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