Cassidi Ragsdale
Roosevelt,UT
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Nail Technician
Nedras Curl up & Dye
Roosevelt, UT
11.2023 - Current
- Provided high-quality nail services, ensuring client satisfaction and retention.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
- Utilized advanced nail care products to enhance service quality and address client needs.
Barista
SoCo
Ball, LA
05.2022 - 09.2023
- Prepared high-quality espresso beverages and specialty drinks to meet customer preferences.
- Operated and maintained coffee equipment, ensuring optimal performance and cleanliness.
- Delivered exceptional customer service, fostering positive relationships through attentive communication.
- Managed inventory levels and restocked supplies to maintain efficient barista operations.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
Nail Technician
Beautiful U Salon & Spa
Lehi, UT
01.2018 - 04.2023
- Developed personalized nail care plans based on individual client preferences and concerns.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Oversaw schedule to manage appointments of new and existing clients.
- Implemented efficient scheduling practices to optimize appointment flow and reduce wait times.
- Collaborated with team members to refine service offerings and improve customer experience.
Bartender
Bout Time
Lehi, UT
01.2018 - 01.2023
- Crafted and served a diverse range of cocktails and beverages, ensuring high-quality customer experiences.
- Trained new bartenders on efficient service techniques and product knowledge to enhance team performance.
- Managed inventory levels, coordinating with suppliers to maintain stock of popular drink ingredients and supplies.
- Implemented streamlined processes for order taking and payment handling, improving transaction efficiency during peak hours.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
Education
No Degree - Nail License
Color My Nails School of Nail Technology
Midvale, UT10-2005
High School Diploma -
Valley High School
Sandy, UT05-2005
Skills
- Customer service
- Time management
- Relationship building
- Strong multitasking
- Highly reliable
- Responsible alcohol service
- Suggestive selling
- Alcohol awareness
Timeline
Nail Technician
Nedras Curl up & Dye
11.2023 - Current
Barista
SoCo
05.2022 - 09.2023
Nail Technician
Beautiful U Salon & Spa
01.2018 - 04.2023
Bartender
Bout Time
01.2018 - 01.2023
No Degree - Nail License
Color My Nails School of Nail Technology
High School Diploma -
Valley High School
Certificates
Food Handlers Permit
Save Serve
Nail Tech. License