Summary
Overview
Work History
Education
Skills
hobbies
Languages
Timeline
Generic

Cassidie Matthews

Logan,UT

Summary

A student at USU in pursuit of her love and interest for plant cultivation and processes under the Plant Sciences major. Previous job experience in multiple fields of work have fostered a diverse employee that is committed to hard work, and is details and result oriented.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Integra Financial Services
Logan, United States
07.2021 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.

CaptionCall Agent

CaptionCall
Worked Remotely, Ut.
03.2021 - Current
  • Aided in assisting the hard of hearing by fielding calls from customers throughout the country.
  • Provided accurate captioning for customers.
  • Effectively navigated the CaptionCall computer program.

Warehouse Associate

Cabela's
Tooele , UT
04.2020 - 01.2021
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Maximized protections by accurately labeling hazardous waste containers in line with environmental and safety requirements.

Full Time Missionary

The Church Of Jesus Christ Of Latter-Day Saints
Berlin, Germany
10.2018 - 04.2020
  • Proselyted door- to door in the German language.
  • Practiced leadership in the training of new missionaries and management of current missionaries.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Organized weekly charity events.

Cashier

Roxberry Juice
Tooele , Utah
11.2017 - 09.2018
  • Assisted customers by answering questions and fulfilling requests.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.

Food Server

Dickey's Barbecue Pit
Tooele , Utah
05.2016 - 08.2016
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.

Education

High School Diploma -

Stansbury High School
Stansbury Park, UT

Associate of Science - Associates of Science

Utah State University
Logan, UT
05.2021

Bachelor of Science - Plant Sciences

Utah State University
Logan, UT
01.2023

Skills

  • Bilingual ( German and English)
  • Data Entry
  • Plant Cultivation and Care
  • Technologically Proficient
  • Efficient and Detail-Oriented

hobbies

- Plant propagation

- Gardening

- Enjoying nature and the outdoors

Languages

English
Native or Bilingual
German
Full Professional

Timeline

Customer Service Representative

Integra Financial Services
07.2021 - Current

CaptionCall Agent

CaptionCall
03.2021 - Current

Warehouse Associate

Cabela's
04.2020 - 01.2021

Full Time Missionary

The Church Of Jesus Christ Of Latter-Day Saints
10.2018 - 04.2020

Cashier

Roxberry Juice
11.2017 - 09.2018

Food Server

Dickey's Barbecue Pit
05.2016 - 08.2016

High School Diploma -

Stansbury High School

Associate of Science - Associates of Science

Utah State University

Bachelor of Science - Plant Sciences

Utah State University
Cassidie Matthews