Cassidy Aman
Douglas,WY
Summary
Proven leader in fast-paced environments, adept at staff scheduling and workplace safety, I excelled at Pizza Hut by mentoring teams to enhance performance. Skilled in mixology and customer service, I ensured compliance with health codes at Labonte Bar, significantly improving guest satisfaction. My approach combines strong organizational skills with a commitment to excellence in every task.
Overview
5
5
years of professional experience
Work History
Bartender
Labonte Bar
05.2023 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Shift Lead Manager
Pizza Hut
11.2019 - 01.2023
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Excelled in every store position and regularly backed up front-line staff.
- Scheduled staff to establish adequate coverage during peak business hours.
Education
No Degree -
Douglas High School
Douglas, WYSkills
- Health codes compliance
- Mixology
- Customer service
- Safe service compliance
- Bar restocking
- Transaction Processing Skills
- Rules enforcement
- Staff scheduling
- Workplace safety
Timeline
Bartender
Labonte Bar
05.2023 - 10.2024
Shift Lead Manager
Pizza Hut
11.2019 - 01.2023
No Degree -
Douglas High School
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