Cassidy Anthony
Orlando
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
13
13
years of professional experience
Work History
Bartender
Player One
05.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
SERVER/CASHIER/RUNNER
Eet - Disney Springs
01.2024
- Provided exceptional customer service to guests, ensuring a magical dining experience.
- Recommended and upsold menu items to enhance guest satisfaction and increase sales.
- Assisted in the execution of special events and themed dining experiences unique to Disney.
RETAIL
West Elm
01.2019 - 01.2020
- Engaged with customers to help make sales.
- Demonstrated superior product knowledge. Kept the storefront presentable and organized.
SERVER
Olive Garden
01.2016 - 01.2018
- Expedited orders and coordinated delivery to guests.
- Implemented proper food handling procedures.
- Greeted guests and provided wonderful dining experiences.
HOSTESS
Tosca
01.2015 - 01.2016
- Greeted guests and served them courteously.
- Managed reservations and communicated wait times.
SERVER/HOSTESS
Friendly’s
01.2013 - 01.2015
- Greeted guests kindly and enthusiastically.
- Brought guests to tables based on exceptional knowledge of dining room setup.
Education
Journalism MA -
Kingston University
01.2019
Film Studies MA - undefined
Kingston University
01.2018
Film Studies/French BS - undefined
Mount Holyoke College
South Hadley, MA01.2017
Skills
- Customer service
- Menu knowledge
- Time management
- Communication
- Multi-tasking
- People skills
- Teamwork
- French speaking
Websites
Timeline
Bartender
Player One
05.2025 - Current
SERVER/CASHIER/RUNNER
Eet - Disney Springs
01.2024
RETAIL
West Elm
01.2019 - 01.2020
SERVER
Olive Garden
01.2016 - 01.2018
HOSTESS
Tosca
01.2015 - 01.2016
SERVER/HOSTESS
Friendly’s
01.2013 - 01.2015
Film Studies MA - undefined
Kingston University
Film Studies/French BS - undefined
Mount Holyoke College
Journalism MA -
Kingston University
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