Cassidy Bohannan
Amelia Court House,VA
Summary
I excelled as a Shift Manager at Jimer's Frozen Custard, where I became knowledgeable about decision-making and cash-handling. My leadership ensured effective employee training and swift resolution of customer issues, contributing to enhanced operational efficiency and upholding of company standards.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Shift Manager
Jimer's Frozen Custard
06.2022 - 08.2024
- Trained new employees on company policies, procedures, and job responsibilities.
- Managed opening and closing procedures, ensuring smooth daily operations.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
High School Diploma -
Amelia High School
Amelia Court House, VA 08.2020 - 06.2024
Hospitality Managment
James Madison University
Harrisonburg, VA 08.2024 - Current
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
Languages
English
Timeline
Hospitality Managment
James Madison University
08.2024 - Current
Shift Manager
Jimer's Frozen Custard
06.2022 - 08.2024
High School Diploma -
Amelia High School
08.2020 - 06.2024
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