Summary
Overview
Work History
Education
Skills
Timeline
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Cassidy Bowser

Muskegon,Michigan

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

5
5
years of professional experience

Work History

Sales Representative

Verizon
06.2022 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.

First Assistant

Big 5
10.2019 - 03.2022
  • Ensured compliance with all regulatory requirements related to the first assistant role, fostering a culture of safety within the organization.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Education

High School Diploma -

Orofino High School
05.2005

Skills

  • Supervising and delegating

  • Time management

  • Clearly communicate expectations

  • Understand written and verbal instructions

  • Quick learner

  • Good work ethic

  • Security setup

  • Sales Experience

  • Customer Service

  • Customer Relations

  • Customer Relationship Building

  • Interpersonal communication skills

Timeline

Sales Representative

Verizon
06.2022 - Current

First Assistant

Big 5
10.2019 - 03.2022

High School Diploma -

Orofino High School

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Cassidy Bowser