Cassidy Brewster
Austin,TX
Summary
. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level host and/or server position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Substitute Teacher
NYOS Charter School
12.2023 - Current
- Monitored student behavior and administered discipline as needed.
- Incorporated technology into learning to enhance student engagement and learning.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Conferred with parents or guardians, other teachers, counselors and administrators to resolve students' behavioral and academic problems.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Collaborated with other educators to plan and review instruction.
- Supervised lunchroom and recess activities.
Server
The Chimes Of Covington
05.2016 - 08.2023
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Inspected dishes and utensils for cleanliness.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales significantly by upselling higher-end products to customers.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Served food and beverages promptly with focused attention to customer needs.
Cocktail Bartender
Frequencies At The Malt Room
09.2022 - 05.2023
- Assisted with inventorying beverage stock and bar supplies.
- Performed cash handling duties accurately, ensuring timely deposits and accurate reconciliation reports at the end of each shift.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Elevated guest experience with personalized cocktail recommendations based on their preferences.
- Implemented successful upselling techniques to increase overall revenue for the establishment.
- Enhanced bar efficiency by maintaining a clean, organized, and well-stocked workspace.
- Prepared garnishes by evenly slicing and pitting fruits.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Improved speed of service by mastering multitasking skills during high-volume periods without sacrificing quality or presentation.
- Contributed to an inviting atmosphere by engaging with patrons in conversation while expertly mixing their desired beverages.
- Increased customer satisfaction by crafting visually appealing and delicious cocktails.
- Passionate about learning and committed to continual improvement.
Daycare Worker
Pelican Athletic Club Pac
10.2017 - 08.2018
- Assisted in potty training and toilet hygiene.
- Distributed food, napkins, and beverages in preparation for snack time.
- Implemented daily routines and activities to stimulate and engage children.
- Reduced incidents of disruptive behavior by establishing clear expectations and implementing consistent disciplinary measures when necessary.
- Maintained child-friendly environment with access to outdoor activities.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Provided support and guidance to children in conflict resolution.
- Maintained accurate records of each child''s attendance, health, and developmental progress for thorough documentation purposes.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Responded to inquiries from parents and guardians.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
Education
No Degree - Nursing
Southeastern Louisiana University
Hammond, LAHigh School Diploma -
Lakeshore High School
Mandeville, LA05.2018
Skills
- Relationship building and management
- Upselling
- Hospitality service expertise
- Team Player
- Adaptable and Flexible
- Professional Appearance
- Conflict and Complaint Resolution
- Reliable and Responsible
- Food Running
- Special Requests and Substitutions
- Menu Memorization
- POS Systems
- Order Taking
- Cooperative Attitude
- Patience and Empathy
- Money Handling
- Problem-Solving
- Organizational abilities
- Relationship Building
Timeline
Substitute Teacher
NYOS Charter School
12.2023 - Current
Cocktail Bartender
Frequencies At The Malt Room
09.2022 - 05.2023
Daycare Worker
Pelican Athletic Club Pac
10.2017 - 08.2018
Server
The Chimes Of Covington
05.2016 - 08.2023
No Degree - Nursing
Southeastern Louisiana University
High School Diploma -
Lakeshore High School