guest service
Cassidy Bridgewater
Nicholson Place Playground
MARRERO,LA
1
Certification
3
years of professional experience
Motivated and adaptable worker with a strong work ethic and calm, professional manner. Experienced in guest relations, check-in and check-out procedures, and maintaining safe, presentable common areas. Ready to support smooth daily operations and strong customer service.
Work History
Guest Service Associate
2 Months- Supported daily office operations by organizing documents, scheduling tasks, and maintaining accurate records.
- Managed client communications by answering inquiries, routing requests, and preparing follow-up correspondence.
- Coordinated administrative workflows to keep calendars, files, and office materials current and accessible.
- Processed routine data entry with attention to accuracy, consistency, and confidentiality.
Groundskeeper
3 Years 1 Month- Removed litter, leaves, and debris from walkways, fields, and common areas.
- Organized storage areas containing supplies like fertilizers and mulch materials in order to maintain easy access when needed.
- Supported successful events on the property by coordinating with event staff to prepare outdoor spaces accordingly.
- Facilitated communication between groundskeeping team members regarding project updates or changes in priority level.
- Improved visitor experience by keeping common areas clean, well-organized, and visually appealing at all times.
Guest Service Team Member
1 Year 1 Month- Greeted visitors and resolved inquiries, ensuring smooth guest flow across campus and manufacturing center locations.
- Managed front-desk check-in procedures, verifying appointments and directing guests to appropriate departments.
- Responded to phone and in-person requests with accurate information on services, schedules, and facility access.
- Coordinated room and event support, preparing spaces and confirming setup requirements for campus activities.
Education
Associate of Applied Science - Veterinary Technician
Skills
Dedicated work ethic
Patience and composure
Guest relations
Team player mentality
Complaint handling
Check-in and Check-out procedures
Certification
Certification of Guest Service Professional
Timeline
Guest Service Associate
DBA Bussiness Centre, LLC
06.2024 - 08.2024Read More
Guest Service Team Member
Delgado Community College River City & Manufacturing Center
06.2024 - 07.2025Read More
Groundskeeper
Nicholson Place Playground
06.2023 - 07.2026Read More
Delgado Community College
Associate of Applied Science from Veterinary Technician
Read More
Certified Guest Service Professional
Attesting to successful completion of the knowledge and experience requirements, reflecting a commitment to maintaining the highest standards of commence as a hospitality professional.