Mackenzie Garmont
Verona
Summary
Motivated and responsible college student seeking an opportunity to contribute to a team-oriented environment while providing reliable support and maintaining high standards of quality and professionalism.
Overview
8
8
years of professional experience
Work History
Guest Service Associate
European Wax Center
Caldwell, NJ
05.2023 - Current
- Managed front desk operations and maintained a clean, welcoming lobby to create a strong first impression.
- Delivered high-quality customer service, resolving guest needs and enhancing overall satisfaction.
- Handled reservations and phone inquiries professionally, driving increased bookings and occupancy rates.
- Processed payments accurately while following cash-handling procedures and balancing registers each shift.
- Supported team revenue goals by cross-selling retail skincare products and wax packages to support sales and client retention.
Retail Sales Associate
Shop SXC
Charleston, SC
04.2025 - 12.2025
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with management to implement promotional displays, driving customer engagement and sales growth.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted customers with product selection and inquiries to enhance shopping experience.
Child Care Provider
Various Families
Verona, NJ
07.2018 - 08.2024
- Assisted with children’s basic care needs, including feeding, dressing, and toileting.
- Planned and led age-appropriate educational activities to support cognitive development.
- Ensured children’s safety and well-being through close supervision of daily activities and maintenance of a clean, sanitized play environment.
- Built strong relationships with families by providing regular updates on child progress.
Education
Bachelor of Science - Public Health
College of Charleston
Charleston, SC05-2027
Skills
- Customer & Client Relations
- Communication & Collaboration
- Problem Solving & Critical Thinking
- Organization & Time Management
- Sales & Upselling
- Safety & Supervision
- Planning & Initiative
- Strong Work Ethic & Adaptability
Timeline
Retail Sales Associate
Shop SXC
04.2025 - 12.2025
Guest Service Associate
European Wax Center
05.2023 - Current
Child Care Provider
Various Families
07.2018 - 08.2024
Bachelor of Science - Public Health
College of Charleston