Cassidy David
Harker Heights,TX
Summary
Proven Operator Technician at Core Government Services, adept in Information Security and demonstrating exceptional recruitment skills. Known for maintaining high confidentiality and fostering strong client relationships, leading to significant improvements in operational efficiency and customer satisfaction. Committed and versatile worker with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly.
Overview
3
3
years of professional experience
Work History
Operator Technician
Core Government Services
07.2024 - 08.2024
- Assisted with Military Combat training by working as a MAARC Operator.
- Reviewed training footage and annotated key points for unit commanders to educate soldiers.
- Set up projectors, computer systems, audio systems, and tested sound to ensure AAR (after action review) runs smoothly.
Nursing Recruiter
Cross Country Healthcare
10.2022 - 05.2024
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Assisted with writing job postings and job descriptions for boards.
Personal Assistant
LT Nursing Solutions
12.2021 - 09.2022
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Kept detailed track of medical supplies, inventory maintenance, and schedules.
Customer Service Representative
Williams-Sonoma
09.2021 - 12.2021
- Responded to customer requests for products, services, and company information.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Exhibited high energy and professionalism when dealing with clients and staff in a fast paced environment.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Education
High School Diploma -
Harker Heights High School
Harker Heights, TX05.2020
Skills
- Recruitment
- Salary Negotiation
- Outbound Calling
- Database entry
- Information Security
- Complaint resolution
- Microsoft Outlook
- Spreadsheets
- Microsoft Excel
Timeline
Operator Technician
Core Government Services
07.2024 - 08.2024
Nursing Recruiter
Cross Country Healthcare
10.2022 - 05.2024
Personal Assistant
LT Nursing Solutions
12.2021 - 09.2022
Customer Service Representative
Williams-Sonoma
09.2021 - 12.2021
High School Diploma -
Harker Heights High School
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