Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassidy Engolio

Durham,NC

Summary

Magna cum laude graduate with SHRM certification and 9+ years of experience supporting diverse populations through education, family coordination, and refugee integration services. Proven track record in training & development, onboarding, employee relations, and cross-cultural workforce integration. Seeking to advance expertise in international HR and worker protections through graduate study, with long-term focus on formalizing labor standards for domestic workers globally.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Family Support Coordinator

Private Family Household
01.2022 - Current
  • Coordinated scheduling for family activities and appointments, optimizing time management
  • Oversaw household staff, providing training and support to enhance performance and teamwork
  • Developed and maintained budgets for household expenses, ensuring financial accountability
  • Established routines that improved overall household productivity and family satisfaction
  • Resolved conflicts within the household team by fostering open communication and collaboration
  • Provided individualized care and support for children, fostering emotional and physical development

Volunteer Refugee Services Specialist

Refugee Support Center
01.2025 - Current
  • Onboard and orient new community members, facilitating smooth transition and integration into organizational culture
  • Provide one-on-one and small group tutoring in U.S. civics, history, and government for citizenship exam preparation
  • Serve as cultural liaison between refugee community and local organizations
  • Conduct needs assessments and develop individualized success plans to support goal achievement
  • Created resource database and support materials that improved service access and participant satisfaction

Elementary School Teacher

New Hanover County Schools
01.2021 - 01.2022
  • Designed and implemented engaging lesson plans aligned with curriculum standards
  • Fostered a positive learning environment that encouraged student participation and collaboration
  • Utilized diverse instructional strategies to meet the varying needs of students
  • Assessed student progress through formal and informal evaluations, providing timely feedback
  • Established open communication and positive relationships with students, parents, peers, and administrative staff

Tutor

UNCW
2018 - 2021
  • Developed tailored tutoring plans to enhance student understanding and academic performance
  • Utilized various educational tools and resources to facilitate engaging learning experiences
  • Monitored student progress, providing constructive feedback to promote continuous improvement
  • Fostered a supportive environment that encouraged student participation and confidence in learning
  • Collaborated with parents to address concerns and align educational goals for students

Private Nanny

Private Home
01.2012 - 01.2021
  • Supervised daily activities, ensuring safety and engagement for children in care
  • Developed and implemented age-appropriate educational activities to foster learning and creativity
  • Coordinated schedules and transportation for children's extracurricular activities and appointments

After School Program Coordinator

Valle Crucis Elementary school
01.2017 - 12.2017
  • Planned and implemented educational programs
  • Provided homework assistance and tutoring
  • Maintained a positive learning environment
  • Analyzed program effectiveness, making data-driven adjustments to improve outcomes.
  • Collaborated with administrators to establish intervention programs addressing academic challenges faced by at-risk students successfully
  • Managed scheduling and logistics for extracurricular programs, ensuring smooth operations

Education

Bachelor of Arts - Elementary Education

University of North Carolina Wilmington
06-2021

Skills

  • Employee Relations
  • Training & Development
  • Onboarding & Integration
  • Performance Management
  • Instructional Design
  • Conflict Resolution
  • Data Analysis
  • Cross-Cultural Communication
  • International Workforce Integration
  • Case Management
  • Documentation & Compliance

Certification

  • SHRM Foundation
    Certificate in Inclusive Hiring and Workforce Integration
  • MyGreatLearning
    Certificate in Human Resource Management

Timeline

Volunteer Refugee Services Specialist

Refugee Support Center
01.2025 - Current

Family Support Coordinator

Private Family Household
01.2022 - Current

Elementary School Teacher

New Hanover County Schools
01.2021 - 01.2022

After School Program Coordinator

Valle Crucis Elementary school
01.2017 - 12.2017

Private Nanny

Private Home
01.2012 - 01.2021

Tutor

UNCW
2018 - 2021

Bachelor of Arts - Elementary Education

University of North Carolina Wilmington
Cassidy Engolio