Cassidy Kent
Columbiana,AL
Summary
Talented Operations Coordinator successful at supervising and directing daily efforts of project teams and developing effective work procedures and processes. Results-oriented and organized with extensive experience working in fast-paced environments to consistently meet operational targets.
Overview
7
7
years of professional experience
Work History
Banking Center Operations Coordinator
First Horizon Bank
Birmingham, Alabama
01.2026 - Current
- Coordinated daily operations to ensure efficient workflow and service delivery.
- Assisted in processing customer transactions and resolving inquiries effectively.
- Supported team with administrative tasks, maintaining organized records and files.
Personal Banker
Wells Fargo
Hoover, Alabama
03.2022 - 01.2026
- Provided expert guidance on financial products and services to customers.
- Managed daily transactions, ensuring accuracy and compliance with regulations.
- Educated clients on digital banking tools and online services effectively.
- Built strong relationships with customers through personalized service and support.
Financial Relationship Specialist
Regions Bank
Chelsea, Alabama
03.2020 - 03.2022
- Developed personalized financial plans based on client goals and risk tolerance.
- Assisted clients in managing financial accounts and investment options.
- Provided education on banking products and services to enhance client understanding.
Education
Associate of Business Administration -
Lawson State Community College
Birmingham, ALSkills
- Transaction processing
- Regulatory compliance
- Operations management
- Customer relationship management
- Operational efficiency
- Risk assessment
- Digital banking tools
- Team collaboration
- Problem solving
- Attention to detail
Timeline
Banking Center Operations Coordinator
First Horizon Bank
01.2026 - Current
Personal Banker
Wells Fargo
03.2022 - 01.2026
Financial Relationship Specialist
Regions Bank
03.2020 - 03.2022
Associate of Business Administration -
Lawson State Community College