Cassidy Frasier
Grand Junction,CO
Summary
Dedicated professional with strong leadership skills in cafe management. Known for enhancing team performance and optimizing inventory management, committed to delivering exceptional customer experiences and driving sales growth.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Cafe Manager
Barnes & Noble
04.2022 - Current
- Supervised daily cafe operations to ensure exceptional customer service and product quality.
- Trained and mentored staff, enhancing team performance and operational efficiency.
- Managed inventory levels, optimizing stock rotation and minimizing waste.
- Implemented promotional strategies to increase sales and customer engagement at the cafe.
- Monitored compliance with health and safety regulations, ensuring a safe environment for customers and staff.
Lifeguard
Crossroads Fitness
04.2021 - 01.2022
- Monitored pool activities to ensure safety and compliance with health regulations.
- Managed facility cleanliness and maintenance, ensuring optimal conditions for patrons.
- Provided exceptional customer service, addressing member inquiries and concerns effectively.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Crew Member
Taco Bell
07.2020 - 04.2021
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated cash register efficiently, handling transactions accurately and maintaining balanced drawers.
- Collaborated with team members to maintain cleanliness and organization of dining area and kitchen.
- Assisted in training new crew members on operational procedures and customer service standards.
Education
High School Diploma -
Grand Junction High School
Grand Junction, CO05-2023
Skills
- Team leadership
- Health and safety regulations
- Order management
- Cafe inventory
- Market tracking
- Customer experience management
- Coffee shop operations
- Customer engagement
- Barista skills
- Conflict resolution
Certification
StateFoodSafety Food Manager Certification 11/23/2025-11/23/2030
Timeline
Cafe Manager
Barnes & Noble
04.2022 - Current
Lifeguard
Crossroads Fitness
04.2021 - 01.2022
Crew Member
Taco Bell
07.2020 - 04.2021
High School Diploma -
Grand Junction High School