Provide crisis outreach services throughout Kitsap County working within a collaborative and supportive team environment with assignments requiring outreaches for community crisis interventions and assessments.
Ability to quickly de-escalate, interview, assess, and mediate with potentially aggressive patients in hostile and volatile environments while maintaining calmness, situational awareness, and clinical control of the situation.
In collaboration with DCR’s and CPC conduct face-to-face (FTF) assessments of individuals to determine their crisis and when appropriate provide warm handoff of clients to DCR’s that meet criteria for involuntary detention under criteria defined by the Involuntary Treatment Act.
Care Coordinator
Kitsap Mental Health Services
11.2022 - 10.2023
Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Provided crisis intervention and risk assessments.
Assisted with outreach and engagement services to engage clients and maintain working relationships.
Department Assistant
Kitsap Mental Health Services
04.2022 - 11.2022
Supported program leadership in handling day-to-day management needs of busy office.
Coordinated referrals and direct support for clients.
Protected clients' health information with strict protocols focused on controlling access to confidential information.
Gathered information and entered details into computer tracking spreadsheets, documents and databases.
Educated each staff member on program procedures and operational structures.
Prepared clearly written and formatted documents and reports.
Behavioral Health Technician
Kitsap Mental Health Services
08.2019 - 04.2022
Facilitated on-site activities, support groups and outings for clients.
Performed client intake procedures according to internal standards for new admissions.
Took and monitored vital signs, administered medications and managed patient behavior.
Internship
Pathways Substance Use Program
09.2021 - 12.2021
Education
Bachelor of Arts - Human Services
Western Washington University
Bellingham, WA
06.2022
Associate of Arts - General Studies
Seattle Central College
Seattle, WA
03.2020
Skills
Clinical Documentation
Department Operations
Addictions and Substance Abuse
Case Management
Crisis Intervention
Certification
AAC - Agency Affiliated Counselor Registration
Timeline
Mental Health Care Provider
Kitsap Mental Health Services
10.2023 - Current
Care Coordinator
Kitsap Mental Health Services
11.2022 - 10.2023
Department Assistant
Kitsap Mental Health Services
04.2022 - 11.2022
Internship
Pathways Substance Use Program
09.2021 - 12.2021
Behavioral Health Technician
Kitsap Mental Health Services
08.2019 - 04.2022
Bachelor of Arts - Human Services
Western Washington University
Associate of Arts - General Studies
Seattle Central College
AAC - Agency Affiliated Counselor Registration
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