Cassidy Grogan
Oglesby,IL
Summary
Esthetician with strong business, sales, and customer service skills necessary to meet spa goals and exceed client expectations.
Overview
1
1
year of professional experience
Work History
Salon Assistant
Mario Tricoci Hair Salons And Day Spas
Crystal Lake , IL
2024.05 - Current
- Prepared workstations for upcoming appointments with necessary towels and tools.
- Created a welcoming atmosphere by maintaining a friendly attitude while interacting with guests.
- Displayed excellent organizational skills when stocking shelves with retail products and merchandise.
- Ensured all tools were properly sanitized before use on each client.
- Maintained cleanliness of salon by sweeping floors, wiping down surfaces, and organizing supplies.
Head Server
Grand Bear Lodge
Utica , IL
2023.05 - 2023.09
- Greeted guests, provided menus and answered questions regarding menu items.
- Assigned duties to servers and monitored their performance.
- Resolved customer complaints in a professional manner while maintaining positive relationships with customers.
- Explained daily specials and made recommendations upon request.
- Maintained an efficient working environment by ensuring all areas were stocked with necessary equipment and supplies.
- Delivered exceptional service to valued clients including corporate professionals and VIPs.
Education
Esthetician - Skin And Body Treatments
G Skin And Beauty Institute
Schaumburg, IL2024-05
Skills
- Waxing and hair removal techniques
- Time Management
- Microdermabrasion treatments
- Facials and Chemical Treatments
- LED light therapy
- Outstanding client care
- Skin rejuvenation
- Brow lamination
- Intro to lashes
Accomplishments
- Accelerated student
- recognition from teachers and clients about my work
Affiliations
- Spa days
- Writing/Reading
- Fitness/Wellness
Timeline
Salon Assistant
Mario Tricoci Hair Salons And Day Spas
2024.05 - Current
Head Server
Grand Bear Lodge
2023.05 - 2023.09
Esthetician - Skin And Body Treatments
G Skin And Beauty Institute
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