Summary
Overview
Work History
Education
Skills
Timeline
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Cassidy Kraemer

Milwaukee,WI

Summary

Proven multitasker and customer service expert, I enhanced client satisfaction at Hoeft’s Campground and Resort by leveraging strong communication and an engaging personality. Skilled in liquor, beer, and wine knowledge, I efficiently managed high-volume events at Keggers, significantly improving service delivery. My approach ensures a supportive and efficient environment, driving positive outcomes and fostering customer loyalty.

Overview

3
3
years of professional experience

Work History

Bartender

Keggers
Random Lake, WI
05.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

    • Receptionist

    Hoeft’s Campground and Resort
    Cascade, WI
    05.2024 - 08.2024
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
    • Confirmed reservations, communicated with clients, and updated client records.
    • Answered phone promptly and directed incoming calls or provided help to clients.
    • Kept reception area clean and neat to give visitors positive first impression.

    Staff Member

    Casey’s
    Random Lake, WI
    03.2022 - 06.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.

    • Assistant Teacher

    Ellie’s Little Preschool
    Random Lake, WI
    09.2021 - 03.2022
    • Supported student physical, mental, and social development using classroom games and activities.
    • Supervised recess, lunch and daily student intake and dismissal.
    • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
    • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
    • Specialized in creating comfortable and safe environments for children with all sorts of accommodations and requirements.

    Education

    Biochemistry And Molecular Biology - Pre-Medicine

    Marquette University
    Milwaukee, WI

    Random Lake High School
    Random Lake, WI
    05.2023

    Skills

    • Strong multitasking
    • Customer Service
    • Liquor, beer, and wine knowledge
    • Highly reliable

    Timeline

    Bartender

    Keggers
    05.2024 - Current

    Receptionist

    Hoeft’s Campground and Resort
    05.2024 - 08.2024

    Staff Member

    Casey’s
    03.2022 - 06.2023

    Assistant Teacher

    Ellie’s Little Preschool
    09.2021 - 03.2022

    Biochemistry And Molecular Biology - Pre-Medicine

    Marquette University

    Random Lake High School

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